K2 IndustriesK2 Industries is an automotive parts and lifestyle brand built for car enthusiasts who love to modify and personalize their cars.We specialize in high-quality aftermarket parts and accessorie: from body kits and lighting to performance and styling upgrades, all backed by hands-on testing and a passion for car culture.Our goal is simple: make car modification easier, more accessible, and more enjoyable for every enthusiast. We focus on fast service, clear communication, and products that meet real fitment and quality standards.Founded by car enthusiasts, K2 Industries is more than a parts store — it’s a growing community built around style, performance, and creativity on the road.
K2 Industries (k2-industries.com) has 173 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAuto Parts & Wheels · Orlando, Florida
Excellent
Auto Parts & Wheels · Plantation, Florida
Excellent
Auto Parts & Wheels · Wesley Chapel, Florida
Excellent
Auto Parts & Wheels · Tampa, Florida
Excellent
173 approved reviews, newest moderated first
Logan H.
7/10/26- I had a part come into me broken. This was not K2's fault but they were able to offer me a full refund after sending pictures of the part. Alex and Rey were great to work with and kept me informed about my refund the entire time. They were responsive and understanding. Customer service 10/10 Delivery- on time Part- broken but was offered full refund
Porscha
Genuinely was so excited for my order to receive the wrong ones and a pamphlet clearly showing me they sent me smoked ones instead of clear. Just frustrating because of the process of waiting when i had other websites i found some on i thought i scored the jack pot finding this one.. i guess not.
Kristofer B.
Experience was incredible! Received my product quickly and with no hassles. You guys are the best!!
Caleb D.
My experience with K2 Industries started off fantastic, which makes the ending even more disappointing. The rear bumper I purchased arrived in excellent condition, and my first customer service Rep. provided some of the best customer service I've ever received. She was responsive, friendly, and genuinely seemed invested in helping me with my E90 build. Based on that experience, I originally left K2 Industries a glowing 5-star review. Unfortunately, everything changed once my taillights arrived. For nearly $600, I received taillights that appeared to be assembled with parts for two different BMW model years. The fitment was terrible—the inner and outer sections didn't line up correctly, the trunk closed against the misaligned light and cracked it during installation, and the body lines didn't match. On top of that, the brake lights only flickered instead of functioning correctly, and after only a couple of days installed, the housings filled with water because they weren't sealed properly. I documented everything with photos and videos, including the electrical issues, poor fitment, water intrusion, and my discovery that the larger sections appeared to be for an LCI model while my car is a pre-LCI. K2 agreed there were issues and initially offered either a replacement with a partial refund or full store credit. I chose the store credit because I no longer trusted the product and wanted to buy something else instead. That's where the nightmare began. For weeks I was repeatedly told they were waiting on the manufacturer. I was asked for more photos, more videos, box dimensions, and additional information, even after I'd already provided extensive documentation. Eventually I was sent a return label and returned the lights exactly as instructed. After they received them, they completely reversed course. Instead of honoring the store credit they had already approved, they claimed the lights had scratches and "visible damage," denied the credit entirely, and told me I would have to pay to have my own defective taillights shipped back to me. I even asked for a partial credit at that point, since that had already been offered earlier, but they refused. When they finally returned the lights to me, the "damage" they had cited turned out to be marks that came off easily with a little rubbing alcohol. Meanwhile, none of the actual defects that caused the return had magically disappeared: the lights still didn't fit correctly, still weren't waterproof, and still had electrical issues. After months of emails, countless photos and videos, waiting on manufacturer responses, paying to return defective products, then paying again to have those same defective products shipped back to me, I was left with unusable taillights and no refund or store credit. I genuinely wanted to continue buying parts from K2 Industries. In fact, I was already planning future purchases and had recommended them to others based on my initial experience. But the way this warranty/return was handled completely erased that goodwill. If everything goes perfectly, you may have a great experience. If you receive a defective product and need customer support beyond the initial sale, my experience was unfortunately the exact opposite.
Response from K2 IndustriesJul 6, 2026
Hi Caleb, Thank you for your review. We are sorry that you are unhappy with the outcome of this claim. While we respect your right to share your experience, your review leaves out the key fact that ultimately determined the outcome. In an effort to resolve the situation, we had agreed to accept the return and take the loss on the product ourselves. However, when the taillights were returned, they arrived with scratches, chips, and cracks that were not present when they were originally shipped. These were not minor surface marks that could be cleaned away. The taillights were physically damaged. Once the returned product arrived in that condition, we could no longer proceed with the resolution that had previously been discussed. The condition of the returned taillights changed the situation entirely. Throughout the process, our customer service team continued working with you while receiving multiple emails containing disrespectful and derogatory comments about the product and the company. Even so, our staff remained professional, coordinated the return process, reviewed the information provided, communicated with all parties involved, and continued trying to find a resolution. In fact, even after the return could no longer be accepted, we still provided capacitors at no charge in an effort to help address the concerns you reported. We understand that you disagree with the outcome. However, the claim did not fail because we refused to help or because we changed our position without reason. We were actively working toward a resolution. The claim ultimately could not proceed because the taillights were returned damaged. We stand behind our customer service team and the professionalism they demonstrated throughout this process.
Bronson P.
Received very quick responses to all my questions!
Response from K2 IndustriesJul 6, 2026
Hi Bronson, Thank you for the positive feedback! We appreciate you taking the time to share your experience and are glad to hear our team was able to respond quickly and assist you. If you need anything in the future, feel free to reach out.
Jerod W.
When I put in my vehicle information, the site said the light I picked was not a fit for my vehicle. Then, when I clicked on the fitment tab, my vehicle was on the fit list. I spent a long time trying to figure out what was up. I finally decided to just call. The help on the call was good.
Response from K2 IndustriesJul 6, 2026
Hi Jerod, Thank you for taking the time to share your feedback. We apologize for the confusion you experienced with the fitment results on our website. Our year, make, and model system is still being improved as it is a newer feature, and we appreciate your patience while we continue refining it. We’re glad to hear our support team was able to assist you over the phone and provide a good experience despite the initial confusion. If you need anything else in the future, please don’t hesitate to reach out.
Arnaud E.
Très mauvaise expérience, plus jamais ce site d'arnaqueurs. Aucune responsabilités, ce sont des voleurs !!! A fuir
Austin F.
My hood came in damaged but the communication afterwards has been great and they are shipping me a new hood . Hopefully it will be a good product but one things for sure the communication is great .
Response from K2 IndustriesJul 6, 2026
Hi Austin, Thank you for taking the time to share your feedback. We are sorry your hood arrived damaged, and we appreciate your patience while we worked through it with you. We are glad our team was able to communicate clearly and get a replacement arranged for you. We will make sure everything is followed through until it is resolved properly. If you need anything else, feel free to reach out.