Johnnie Walker RVReviews of jwrv.com

Great experience, no pressure I would recommend Johnnie Walker to anyone.

In Las Vegas, Johnnie Walker is the local favorite.. It's too bad they exist only in Las Vegas - they should franchise themselves. The corporate culture is very honest and ethical - imagine that. Imagine it as a selling tool. That works for me. But the biggest selling point for me was that they (and I do mean THEY, not just one person) are so patient and supportive of new customers. I was new to RVing, and as many stupid questions as I asked, I never once got a patronizing answer, such as "Well, obviously... " There's more. You can even spend a night in your newly purchased RV, fully hooked up, before you take it off the lot. This is to double-check the walk-through. I did this at the worst possible time for them - the last week of May, when they have work orders coming out of their ears.. This would be the ultimate stress test for them, and yet everybody, from the owner's son to the janitor, was as pleasant as ever.

Our experience at Johnnie Walker RV was awesome! We are QUITE leery of car salesman so went in a bit guarded. Robo came to greet us and shortly thereafter we felt like we had been friends for years! Everyone there from business office to salesmen to parts store managers were so friendly and NOT PUSHY at all! They gave us a very good price on our trade-in as well as on a slightly used Class A we purchased from them. They'll go out of their way to make your experience enjoyable! We will always drive there from Albuquerque to do business with them! They're a family business...not a huge chain who are always very pushy. Now they're part of OUR family!

My husband had a trip planned to go to the dunes 2 hours before I walked in the door looking for a RV/ toy hauler that I knew nothing about. JJ was nothing but awesome from start to finish. I walked in with my own financing and insurance ready to go and really meant business when I said I wanted to walk out with my purchase as soon as physically possible. I know you are supposed to play hard to get and all to get the best deal but I didn't even feel the need. JJ made sure he gave me the best possible price and service which made the experience even better. My darling husband was pleasantly surprised when I called him with the news. We did have a minor delay as the fuel pump & carburetor on the generator, fueling station and were not working properly but they fixed what they could so we could make our trip that weekend and then worked on it some more when we returned. My only complaint was the tires, yes I know they made me sign a waiver that they do not guarantee the tires but they polished them up so well that we it was impossible to see that they were ALL completely cracked & rotted and since we took it on a dunes trip that same day I bought it and they knew this was the case we had a very dangerous blowout on the freeway with it completely loaded and my children in the truck, full speed! There wasn't even a jack in it which was even more upsetting. When we took it in and I told them about what happened they reminded me that they aren't responsible for tires. I suggested that they don't try to hide it so customers do not end up in the same situation we were put in and they blew me off. Other then that, I am happy with the customer service and was even more surprised about the thank you gift they sent to us. Ask for JJ when you go - he is awesome and very easy to work with!

We found an amazing travel trailer, perfect fit for our home away from home.

I went into Johnnie Walker looking for a used tent trailer. I started looking on Craigslist then after a couple bad experiences I decided to try a dealer. Johnnie Walker was the 2nd place I went and they didn't have what I was looking for until Tom showed us a brand new 18 foot travel trailer that my truck could actually tow. The price was less than I expected and it has a bathroom with a door! Alan in the service department explained how everything worked and I am so thankful he was there because I thought you just hooked it up and went.. I was extremely wrong! Again. . Thank goodness for Alan! He also reassured us after we got back from our maiden voyage and thought something was wrong. Joe in the parts department knows everything about every part! Everyone was extremely nice helpful and patient! They even sent us thank you cookies.

Paradise enjoying a Johnny Walker RV deal of a lifetime last stop in my quest for the ultimate in deals and dealer quality and follow up on enjoying an rv from JW

The Service Department at Johnnie Walker is above and beyond the best service I have EVER received from a dealership of any kind! Jeremy Johnson and the rest of the team are truly incredible, they always have impeccable follow through, and do everything possible to make sure myself and the people I consistently refer are well taken care of! When you treat them with respect, they return it in kind tenfold. RV repairs are not a perfect science for sure, so having such synergy within a service department to go the extra mile to troubleshoot a repair or concern, makes all of the difference in the world...