JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
JVZoo (jvzoo.com) has 675 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
jvzoo.com
Website
jvzoo.com
Category
Sales & Marketing
Location
Oviedo, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I never got my acct for my money to be sent to me I paid for a setup and everything
Response from JVZooApr 2, 2026
Hi Joyce.
We are a marketplace and are happy to step in and assist people with products they purchased.
We can see that you also opened a support ticket with us, and our team has already provided you with the necessary information on how to get in touch directly with the product creator. Since they manage account setup and delivery, they’ll be the best point of contact to resolve this for you as quickly as possible.
BE
Berta
Bought the Proverbs Profits thru JVZoo…
Bought the Proverbs Profits thru JVZoo and it charged my card $297.00 - 10 times, which came out of no where, along with the original cost of the product of $67.00 + $19.99, trying to get the credit card company to dismiss the charges as it was not part of the advertisement. How legit is jVZoo? Or this company? It's been almost 4 days and still have not received any login links to get into the program I purchased.
Response from JVZooMar 20, 2026
Hi Berta.
We are a marketplace and are happy to step in and assist people gaining refunds when they open tickets with us.
We will happily assist you if you can contact us [email protected] and tell us what you purchased, under what email address. Once we have this information, we can also review why you are seeing multiple charges on your account.
PB
Phillip B.
No refund- I feel scammed
I don’t want to be part of it because they want truthful from the start I sent money that I wasn’t supply because of how good it sounded. I’ve been asking for a refund all day for the money and all I’m getting is the run around. Can anybody help me out. I feel like I got scammed
Response from JVZooMar 18, 2026
Hi Phillip.
I see the you just opened support tickets with our help desk this morning. That's exactly what you needed to do! Kindly give us time to process the refunds today. You have not been scammed, you simply haven't allowed us enough time to process the refund you've just requested.
BB
Britten B.
Couldn't even sign up for proverbs profits and I got scammed
I just tried to sign up for proverbs profits and JVZoo already scammed us.
Had to cancel our credit cards and everything bc of them today.
Sickening.
Response from JVZooMar 17, 2026
HI Britten. The team at JVZoo has already responded to your support ticket opened today. We are happy to assist you with any concerns, obtaining a refund, and mostly ensuring you know that we have in no way scammed you nor would we. Integrity in business matters to us. Kindly allow us the chance to prove it by checking our response to your support ticket.
DK
Dianne K.
I have requested my money refunded…
I have requested my money refunded several times and get the rub around. I should’ve realized earlier on in the process that this was fishy when they kept asking for more and more money. I just want my hundreds of dollars back ASAP
Response from JVZooMar 7, 2026
Hi Dianne.
I've just searched JVZoo's help desk and we have no requests from you for a refund. We don't even have a customer with your name. We are a marketplace and are happy to step in and assist people gaining refunds when they open tickets with us. I'm certain if you check, you've not written to JVZoo, but rather an individual seller. I'm assuming you used an email address that doesn't contain your name as well since we can't find you in our system.
We will happily assist you if you can contact us [email protected] and tell us what you purchased, under what email address and what you're requesting refunded.
Help us Help you!
EDIT: We keep updating this message as we find that most of our negative reviews come from people claiming they cannot gain a refund from us. When we search our help desk and customer accounts, we have no customers with the name used to write a negative review of JVZoo. When we respond on Trustpilot, we receive no response in return to help. We request additional information via Trustpilot's system and still nothing.
Trustpilot allows the reviews to stay stating the reviewer doesn't have to use their real name.
WHY WOULD ANYONE WHO WANTS A REFUND NOT USE THEIR REAL NAME OR PROVIDE INFORMATION TO RECEIVE THE REFUND??? We are a marketplace, we are not psychic. If this means we are to receive negative reviews for being exactly what we claim and never what we do not claim, so be it. We happily refund people that use their real names and open support tickets with our company, JVZoo.
NW
nina W.
Ich landete auf der Kauf-Seite bevor…
Ich landete auf der Kauf-Seite bevor ich wusste worum es genau geht. Um dies herauszufinden, blieb nur der Kauf selbst. Enttäuscht über das Produkt, mit dem ich überhaupt nichts anzufangen weiß, trat ich sofort vom Kauf zurück. Der Kundensupport reagierte zwar prompt (23.11.25), nach einigem hin und her habe ich bis heute keine Erstattung erhalten.
Response from JVZooFeb 19, 2026
Hallo Nina.
JVZoo liegen keine Supportanfragen von Nutzern mit Ihrem Namen auf Trustpilot vor. Wir gehen davon aus, dass Sie mit dem Kundenservice des Herstellers des auf unserem Marktplatz verkauften Produkts kommuniziert haben, aber fälschlicherweise eine Bewertung auf JVZoo verfasst haben, als ob Sie sich an uns wenden würden.
Wir helfen Ihnen gerne weiter, benötigen dafür aber weitere Informationen.
Würden Sie uns bitte die Möglichkeit geben, Ihnen bei der Rückerstattung zu helfen? Teilen Sie uns dazu bitte Ihre Kaufinformationen (E-Mail-Adresse oder Transaktions-ID) hier mit oder eröffnen Sie direkt eine Supportanfrage unter [email protected].
SS
shaju S.
**Please exercise caution when dealing…
**Please exercise caution when dealing with JVZoo.**
Based on my recent experience, the platform appears to have significant transparency issues. I purchased the Essence.ai tool after seeing their extensive advertisements, but the product did not meet expectations and I was unable to recover my money.
Despite contacting JVZoo support via email, I only received an automated response stating that a customer care executive would reach out within 24 hours. Unfortunately, no one contacted me thereafter.
It is also concerning that many of the reviews displayed appear to be written by paid agents, which further affects the credibility of the platform. Additionally, JVZoo does not provide clear or accessible product reviews, making it difficult for customers to make informed decisions.
My sincere request: please be careful before investing your hard-earned money in JVZoo or the products promoted on their platform.
Response from JVZooNov 30, 2025
Shaju- you communicated with our AI chatbot that you replied did not help you and so it directed you to open a support ticket with our help-desk which you have not done.
Kindly follow the directions provided in the chatbot (you have been emailed a copy) and open the support ticket so our team can assist you. You’re within the refund period and we are happy to assist.
PC
Paying customer ripped O.
We spent over $1000 on NON-WORKING…
No, these arent fake, we have receipts, credit card statements for each product that stopped working and cost us alot of money as were being told software only is supposed to work for 60 days? Commercial licenses bought so this means jvzoo also hurts the consumers we sell the fake product too, now she says we are posting fake reviews, yeah right. We can show alot more proof, its amazing how people of no character take your money, give bad excuses then abuse you with talk of fake reviww when theyknow you can prove everything??? 2025 and now we see the new culture for some is lieJvzoo and Laura now wants to make our truthful eaily proven -with tons of recipts claim to be false, because ahe doesnt want to give back her commission but we kindly asked for help, she rudely refused then told us to reah out to customer service for months and ahe knows that customer service email is off because its a fake company, we ahowed laura and jvzoo the receipts from multiple companies, the non response from the fake company, now we complain because we are out of over $1000 including our happy commercial license purchases, we spent over $1000 on NON-WORKING SOFTWARE, ITS INDUSTRY STANDARD, were told.
we must tell the public about the lack of ethics morals amd honor that exist at jvzoo and with many of this companies bad character software so called partners???? And Laura will stand behind all obvious scams and fraud for her commission and she will send you emails as if your lying no matter how many emails of hard copy proof is sent.
Would you want to pay for software for your business ans others, then spend commercial license money and product money with people that knowingly have no intention to have a real just honorable service or product? I was forced into being ripped off as Laura and her tech teams sit behind the computer stealing? They told us we should have requested a refund 30 days later for a product but they also know its no reason for a refund in 30 days because they keep thr product functioning just long enough to beat credit card, which i had no intent to cancel, but after 90 days 150 days after you buy and then market, while maybe even advertising your commercial licenses, they shut off the email, website and all products....if this is a lie make Laura and jvzoo prove it, I have set email to the product customer service and jvzoo and Laura and they tell me oh well they are out of business its industry norm, they don't have to keep the product working pass60 days, or 180 days? She told me to email the company but she definitely knows their email and websites don't work, but she is playing games and stealing and I have definite concrete proof on this happening multiple times now i see is purposely.
This company, and their manager Laura Casselman are terrible at honor,respect, truth, there is no way I would write a review wasting my time to lie but the public deserves to know the truth because some people don't have money to burn up and throw away.
I don't lie, I don't do things out of spite, but this person Laura the manager in Charge, the company jvzoo is dismissive and rude and everyone knows about the non functioning products that are saturating the jvzoo site and they could care less.
They tell me to ask for a refund in 30 days? Why would I need a refund in 30 days, I wanted the products I paid for, but basically Laura jvzoo and the other scammmera selling fake non working software have a deal, I have tons of proof and non-working products that I can just easily show, jvzoo and Laura told me to jump off a cliff and @#$$ my money fyi....but basically they told me why didn't you request a refund in 30 days- there lies the trick setup for your money to be taken.....why would I refund a working product in 30 days, Iam an honest person....oh yeah, they keep the product working for 30 many 90 days, once you pay and the credit card company sees the days, no refund is Allowed then they turn off the software, causing you to losse work, material, money, products that you thought were legitimate, $300 + on multiple products oh yeah get thr commercial licenses now tell the public about the software because in 60 days nothing will.work, I will prove it to help you save your money, I asked them to help me and they told me #@!@# you , look at just some brief information from their rude owner manager and customer service as they help scammers take your money and they get commission.....
Check out a little I have more, you don't deserve to be lied to and stolen from,
FROM THE COMPANY AND OWNER
It is neither dishonest nor lacking in integrity for a product to become outdated over time—especially when you had 30 days to request a full refund
the reality is simple: you’re purchasing access as it exists at the time of sale, not a lifetime service contract.
That’s not a scam. That’s standard across the software industry.
Response from JVZooSep 3, 2025
This is the same person writing this review as the previous one, both under false names, both falsely claiming he was told to jump off a cliff when all he was told is that we would not refund money that we didn't collect from him for a purchase made 3 years ago. He claims to have integrity and that he doesn't lie yet this review is under a false, as is the previous one where he also reviewed his own company, and NO we won't refund a purchase our company didn't collect money on 3 years ago.