Antonny
Good support but Sellers dont honor refund policies musr banned
I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
Response from JVZooMar 19, 2022
Hi Antonny. Any report to JVZoo of a seller not honoring their refund policy is researched and if needed, the refund is forced. If you’d like any purchase of yours/denied refund to be reviewed again, please open a support ticket at JVZoo, include the product information and make it Attention:Laura (CEO.) I’ll personally review and get back to you. Update: If you are pleased with the CEO stepping in and assisting, kindly update your review.


