Judy & J.
The refund was much appreciated
The refund was much appreciated. However, the method used to share purchasing information was very confusing. It asks you to pay for the first offer, then, after paying, another, better offer is presented. You pay for that one thinking it cancels out the first transaction. that it didn’t, and, I then had to ferret out the double charge on my own was confusing and maddening. I do thank you for correcting my problem immediately. I now hope with all my heart that my steady and continuing mental decline can be helped.It didn’t the first time I tried it a few years ago. Judith Winkler.
Response from JVZooSep 15, 2026
Hi, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.


