JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
JVZoo (jvzoo.com) has 675 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sales & Marketing · St. Petersburg, Florida
Excellent
Sales & Marketing · Oviedo, Florida
Excellent
Sales & Marketing · North Miami Beach, Florida
Excellent
Sales & Marketing · Lakeland, Florida
Excellent
Showing 15 reviews with 3 stars · Clear filters
Maureen R.
Unable to sign in. Felt they were a scam
Response from JVZooMay 27, 2026
Hi Maureen, We’re sorry to hear about your experience. JVZoo is a legitimate marketplace platform, and we’d be happy to help you. Please reach out to our support team with the email address associated with your account and any screenshots/errors you are seeing so we can investigate further. Please contact support here so we can help: https://support.jvzoo.com/ – JVZoo
Christal M.
Thank You after 5 days if still no redund contacting u again
Response from JVZooMay 27, 2026
Hi Christal, We understand your concern. Refund requests are handled quickly, but they are not instant at the exact moment of submission. Our support team reviews and processes requests promptly, typically within a short timeframe. Once issued, refunds are processed immediately on our end, and banks typically take a few business days to reflect them on your statement. If you’ve already submitted a request, our team will take care of it shortly. If you need assistance, you can reach us here: jvzoosupport.com – JVZoo
Meghan H.
It's confusing, right off the top. I'm trying to get it all connected, but I'm not that computer. Soggy, so I'm reaching out to somebody that if you're out there, please help me set this up so I can stop worrying about day to day and a roof and food on the table with family getting to doctors, they need to make this happen. Please reach out
Response from JVZooApr 5, 2026
Hi Meghan, We’re really sorry to hear how stressful this situation has been for you, and we understand how overwhelming setting up everything can feel. We’d truly like to help you get on the right track. To do that, we’ll just need a few details so we can locate your account or purchase and guide you properly. Please reach out to us at [email protected] with any information you have (such as the email you used or the JVZoo transaction ID of your purchase), and our team will do their best to assist you step by step. You’re not alone in this—we’re here to help. Kind regards, JVZoo Support Team
Mahakdeep S.
Good experience
Response from JVZooFeb 3, 2026
HI Mahakdeep. Thanks for your review. We'd love to hear what could be done to turn your good experience into a 5-star, great experience.
Lino
This website is home to Scammers selling fake softwares and apps espacially under the Make Money online and affiliate marketing. Most of the sofwares sold on the platform only capable of doing 1% of everything they said the software will do. A guy called Ben Murray and his Partner Abhi are leading this scam and they claim to be friends with the CEO of JVZoo. I watched a full 2hrs webinar where they show what the software can do and they added some ugrades under the name MEGABUNDLE. They said the software CHANNELBUILDER AI which is a combination of 2 softwares can generate high quality vidoes for social media and affiliate marketing. They said I will get 100k characters to generate videos on magicflix before it asks for API credits. I did not get this 100k characters and I was only able to generate a low quality video when I connected and purchased OPEN AI credits. I sent messages to the vendor in an attempt to get the 100k credits but they always come back to respond with something different. They also had a DFY Youtube Channel package where they promised to create a whole youtube channel with videos. I later found out they are giving they same ready a made videos to all clients and some of the videos they sent to me are the exact same youtube videos they used in their sales presentation video. The second app FACELESS REEL is crap. 90%+ features are not working. The images generated by the AI does not match the script. Also, it generates like 3-5 images for a whole 10 minutes video. That is crap. The other features like Blog to Video, Talking Head Video, Audio to Video, Image to Video are all not working. They gave me a skeleton app that can't een do 10% of what they said the app could do. I reached out to JVZoo and they are telling me it is the responsibility of the vendor to deliver on the product. Now who ensures that the customer who purchased the product on JVZoo gets value for money? The moment Ben Murray said they are friends with the JVZOO CEO I should have known that was the red flag. They are not going to hold them accountable. It's a big SCAM platform. To anyone reading this, if you get an email from JVZOO, Ben Murray, Abhi, ReelsApp, Just save your money, Don't buy the crap softwares. Most of their softwares requires API credits from third parties like Open AI to function but they will tell you the software does not require credits or monthly fees. I am very upset. I purchased the highest package and all the upsells to make sure i get full funtioning app but i was scammed. Say NO to JVZOO, Ben Murray and Abhi. UPDATE: JVZoo team asked for evidence of my email exchanges with the vendor's support and I sent everything to them. They checked and issued a refund but unfortunately, the amount I received was way less than what I was charged at the time of purchase. I am not an expert in these things so I tried my best to find out why the refund amount was way less than what I initially paid. On Jan 23 2026, I informed JVzoo about this via email and I specifically told JVzoo that I will update this Trustscore review once there's full clarity and resolution to this issue. I did not want to be updating this review after every email exchange with JVzoo. As at today, it is still not clear as to why I received a way less amount to what I actually paid. I trust JVzoo on this, I think they issued the full refund but there were some "REFUND CHARGES" somewhere between the Merchant's Stripe and VISA which is not yet resolved. I've been in constant communication with my bank and JVZoo. I can understand JVzoo CEO's frustration here because this review has been up for a long time but if the CEO were to use the same energy to ensure JVzoo vendors actually deliver on what they promise, we won't be here. I still insist, the Vendors cite their relationship with JVZoo CEO to increase trust then they proceed to sell a product that does not do exactly what they say it does. I don't know which part of my review the CEO claims is false. The ChannelbuilderAI sales webinar is still on the ChannelBuilder Ai website. The software they claim "can generate unlimted videos", actually needs external API and API credits from at least 3 different platforms to function but Ben did not mention it in the video. You only find out after purchase. On their website they said you will receive 100k characters to generete videos before the software asks for external API keys. This turned out to be false. Some parts of other softwares under the bundles are not functioning as promised. I don't even want to talk about the DFY Channels they promised and the VIP live call training with Ben. They did not deliver. I can go on and on. I won't blame JVzoo for the low refund amount received unless Visa and My bank gives me a reason. For now I can only thank JVzoo team for the swift response. The team at JVZoo especially Jarrod and Hazel have been helpful.
Response from JVZooJan 11, 2026
Hi Michael. It's Laura Casselman, the CEO of JVZoo. I have met many of JVZoo's users over the last 12 years of running this company, so yes, I have met both Ben and Abhi. No, that doesn't mean I allow them or anyone to run scams on JVZoo's platform. I've reviewed your support ticket correspondence with my team who has been working with you and requested to see the correspondence between you and Ben/Abhi. As you've made serious accusations against these vendors who have a long history in good standing at JVZoo, you can imagine that we, as business with integrity, would want to research claims (especially on a product with incredibly low complaints, disputes and refunds - all signs of a solid product.) That being said, you have not shared any of that communication with my team yet. We aim to be a marketplace that treats its users (sellers and affiliates) as well as its customers, like yourself, with respect and fairness. I'm certain as you'd like a favorable outcome as a consumer, if it was your business, you'd want the same vs a marketplace that sides against you without any research. As you purchased this product in August and this is the first time you're reporting an issue, you'll need to provide us with what we have requested in the support ticket. If it warrants the product being removed the marketplace or a refund in your favor, both will be completed, however you'll need to provide the correspondence with the product owner (Ben/Abhi/CHANNELBUILDER AI's support desk) so that I may properly review and my team/I can assist you. Help JVZoo Help you. EDITED: JVZoo stepped in and assisted this user in gaining a refund once we were contacted. We've requested this person properly update their refund. We cannot fix things we don't know about, but always step in to help users and customers when they've contacted us. Updated Response: Thank you for updating your review and for acknowledging the responsiveness of our support team. JVZoo is a marketplace, similar to Amazon. Vendors operate independently, and when a customer is unhappy with a purchase, our role is to step in, review the situation, and initiate refunds when appropriate which is exactly what occurred here. This product’s refund rate and complaint volume fall within normal industry ranges. Any difference between the purchase amount and the refunded amount was caused by currency exchange rates and/or card-issuer fees, which are controlled by the customer’s bank and card network, not JVZoo. Lastly, meeting a vendor briefly at an industry event does not imply friendship, endorsement, or preferential treatment. Claims to the contrary are inaccurate. We appreciate the opportunity to assist and remain committed to being responsive and fair when concerns are brought to our attention.
Elliott S.
This time I have the correct venue - JVZoo. There is another big-time marketer who apparently completely neglects his customers. This would be Misan Morrison. Through JVZoo's efforts, I have received refunds for my purchases. I purchased Stockrush plus 2 OTO/upgrades through the JVZoo platform. Never received any welcome or login information, and no response from his posted Support links. Another supposedly 6-figure "Internet Marketer" who can't be bothered, except to take people's money. Contrary to JVZoo's statement below, when I try to use the "support" links at the JVZoo receipt, I get the following error message: That I am not allowed to access the support link. Trying to access the JVZoo support or troubleshooting service has been equally fruitless. Unless JVZoo can somehow contact me, I will just let the Paypal disputes continue until they become claims. I want to correct a possible misunderstanding. I thought I made it clear it was not the JVZoo venue itself I was criticizing, as much as the vendor in question. JVZoo has been very helpful to me in getting refunds for these purchases, once I was able to contact them directly. I was only able to do that by Googling for their contact information, because their receipts only list the vendor's helpdesk/support links, not JVZoo's. Thus I did not find it that easy to find JVZoo's support, and kept trying to access Misan Morrison's support, which had banned me. I must say, once on the job, JVZoo has been excellent in resolving the problem I had, and I appreciate their efforts. JVZoo pointed out to me that they have a "Support" link at the very bottom of their pages. It is a small red button across what appears to be their footer message. If you need assistance, by all means look for it, and don't assume, like I did, that it wasn't there.
Response from JVZooDec 27, 2020
We feel the review does not belong on JVZoo's TrustPilot page as we assisted the user in getting what they needed, however rather 5 stars we are being penalized for another company and their help desk which we do not own or control.
ARNOLD G.
So far JVZoo is good to me and that's what's up