Just Right Pet FoodReviews of justrightpetfood.com

I used a 75% off coupon and they charged me full price without my permission. Do NOT use this company. Many other people are having the same problem

I tried to create a blend that avoided as many of my dogs allergens as possible. The beef blend still contains chicken by product, which makes is useless for my dog. If I wanted by product, I'd purchase Ol' Roy from Walmart. I looked for a product label of what would be used before I placed my order, if I had seen the ingredients they were using, I wouldn't have wasted my money. My dog is allergic to chicken, I did not expect chicken filler when I selected beef.

I had two of my pups on the just right food, had a subscription with them for over 8 months, found it a little expensive but I figured that it was specially made for my pups. My last shipment was on 10/25/21 (somewhere around that date) open the back mid November, we always put the food in plastic containers with their tops, each pup have their own container, when I went to feed my two pups found that the food was full of worms, some very little that would be very easy to miss if not looking for them, and some were big and white, both of the foods were infested with worms had to throw away the food and run to pet smart and buy my pups food. Called customer service the next day and was told "oh no so sorry, we will reimburse you for the bags that you had to throw away" which I thought it was nice and fair since I was not able to give my pups that food. Next couple of days I received the refund for one bag for my little pup which was the smallest bag ($34) but did not received the refund for the other bag which was much bigger and more expensive ($90) waited another day and called customer service, and was told that both bags were refunded, and I needed to allow a few more days since it might take 5-7 days, I of course waited, now going to 7 days I called again and was told that it showed that it was refunded and there was nothing that they could do, advised the customer service that I had contacted my bank and there was no refund pending to be posted on my account, when asked customer service to provide me with a tracking or record number of the refund so that I can contact my bank was told that I they couldn't provide me that, but that I will receive a call from a supervisor, well no call was received. The customer service is horrible and the food dangerous, if I wouldn't had notice the worms by looking closely when feeding my pups they would had eaten the worms which could had cause them to get sick. I DO NOT recomend this food, please look closely when feeding your pups this food. I have pictures of the worms all over the food. Totally discusting and dangerous for our 4 legged friends.

The customer service was absolutely amazing however, after giving this food a try for a couple months we have a good sense of how my dog likes it and how it affects my dog. My dog wasn’t too fond of this dog food from the start and after eating it (once she’s really hungry) it caused dry skin patches that scabbed that were itchy her and caused fur to fall out. I Stopped giving her this food about 4 days ago (totally different brand) and her skin is already improving and she actually enjoys this new food. Sadly just right dog food was not for my dog. I do feel it is too spendy as well.

I was excited to order this food, as it looked like it had excellent, minimally-processed ingredients. I currently feed my dogs a homemade dog food, and wanted something to either supplement or replace it. What I received was dry, dusty, normal-looking kibble. I only made a couple of adjustments to the blend - asked for no legumes (because they are not great for dogs) and added the tasty chicken morsels. I received dry kibble. None of the ingredients is identifiable, it does not look at all like the website. I filed a complaint on their website, and they gave me a prompt refund, but they also said their dog food is exactly as pictured on their website. Would not recommend the product, but the customer service seems decent!