JusticeDirect Law Firm LLCReviews of justicedirect.com

I like the freedom of no paper work. I don't like I was given bad directions and it cost me more money

The communication was terrible despite a good background work. I cannot emphasize enough how poor the user experience has been.

I have nothing to compare to. It did seem so far to be very mechanical. I believe everything is in order. Having never done this before it is hard to put stars.

You did not send a second demand letter I ordered on March 27th to a second resident I never received a email stating it was sent or a tracking number for the second letter to be sent.

I appreciate the help filing my small claims court dispute. The fees pile up fast. You cannot call to speak to someone about your case. Scheduled a call, missed the call by a second, tried to call back but had to schedule a whole new meeting call. I updated my address last week but documents are still getting sent to my old address.

I'll try. I didn't like the rote responses. Disappointed that 2 different Demand Letters were sent and no one explained why. We'll see what happens.

Throughout this whole process everyone I spoke to on the phone was nice and gave great info. The only downside I had in using you was everything is done by email only and having to make an apt each time to try and talk to someone is just ridiculous. You have to wait a week or more out after making your apt. Being able to talk to someone on the phone is a lot easier to understand things especially when this isn’t something you do everyday. It’s very hard to understand terms and technology they use in an email. I would say this is the most frustrating part about using your company for help in suing someone. The lady I spoke with and gave feed back said how much she appreciated it and the more they hear they can try and push for change. Thag would be great. Not that I plan on using these services again to sue someone but I felt this could have gone easier and more smoothly. Also trying to follow directions of printing things so I don’t have to pay the extra fee is hard. I am unable to do so and is making this more hard and frustrating. Please help your customers more phone calls are a lot better than emails so much easier to understand the process. Things aren’t missed. And when only having email to go off of. Things get lost in translation it’s just easier to explain verbally.