Just InsureReviews of just.insure

Easy to use and upfront and price

THIS IS THE WORST INSURANCE COMPANY EVER!! DONT USE THIS CONPANY!!! I was trying to get the insurance card so that I could add it to my wallet on my Iphone and I needed to get a copy to my Boss. I from time to time take my truck to work because I need to get to remote locations and the company vehicle wont get there. Since I couldnt find the card on the app I opened a chat on their site and Lupita Anzaldo was who i spoke to. To make a long story short, She asked what I needed and for the next 30 min she kept asking me questions and then putting me on hold. I was being interogated so that she could find a reason not to help me. Every time that she came back to ask questions it was like shed already made up her mind not to help me, she was just wasting my time. The app is trash, the HELP if you could call it that is trash, and Lupita Anzaldo is trash!!!

I’m writing this as someone with a different insurance carrier who was hit by someone with Just insurance. I’ve been trying to get a Just Insurance claims adjuster named Amanda to return my call for a full month and she won’t return my call. I’ve called customer service as well and they said they’ll make sure she calls me back and she doesn’t call. So I’ve been driving a damaged car for a month. I hope they treat their own customers better.

The ease of getting the policy

First time I use this company and I’m very impressed. I think I’m keeping you for a long time. I called one time and customer service was excellent and knowledgeable!!!

I only pay when I drive

Lack of notes being entered in the system. It could be billed on a monthly basis. I also feel that it should have an extension. But they are quick to cancel the account.

Easy to use no waiting,self service,and app is one of the best out there