Robert P.
Very disappointed
Very disappointed, quoted different price with receptionist, charged a lot higher when they arrived, promised refund of 70 dollars but have never received it.
junk-king.com is listed under Furniture Stores.
junk-king.com (junk-king.com) has 19 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Robert P.
Very disappointed, quoted different price with receptionist, charged a lot higher when they arrived, promised refund of 70 dollars but have never received it.
Bob T.
"Booked online and called ahead specifically to confirm the bin would be placed on our front lawn, with notes added to the reservation. The driver arrived and refused to place it there despite this being confirmed in advance. Bins go on a set schedule, so this has now delayed us moving our junk out and thrown off our whole schedule. Disappointing when what's confirmed by phone isn't honored on-site."
Aaron C.
Junk King sells your information to advertisers. They did service for me and after asking for a tip in addition to the agreed payment, they sold my email address off somewhere and now I'm getting spam directed to the unique email address I generated and only used for Junk King. This is a slap in the face to their customers. Shameful behavior.
SpocksGirl
I used Junk King about a year and a half ago and all went well. So I have a computer desk and a mattress set (full, which is just a size up from a twin) to move. I called to get an estimate...almost $400!! For 2 items that were to be moved from my living room, to my porch (which is right next to my lving room) and down 5 steps to the curb! The price was ridiculous and I told them I did not want the service. So what did they do? Referred my information to a branch office for a follow-up. They (Andrea) sent an email and I responded that I did not want the service. I unsubscribed. They sent another email. I responded and said to please remove my information. They kept sending emails, and text messages despite my instructions to stop. I decided to call the branch office number in the email to speak to someone. Nope...they keep you on hold and then ask you to leave a name and number. I tried twice...same thing. I finally called the local office again and complained that they referred me to a branch office and to please remove all of my information from their records and to stop all communication. I said if they did not, I would complain to the Attorney General's office and the FCC. We'll see if they take me seriously. They have ruined any prospect of me returning to their business.
Risky
I found their flyers littered all over my housing complex, in gardens and on lawns, after a company rep went around putting them on our doors. I do not need the services of a company that just spreads MORE junk around the neighbourhood.
Phillip R.
We were told that they needed 3 people to remove our junk. They charged us $634.00 and one person showed up and removed everything in 35 minutes. It was scam.
Paul M.
I got an estimate from Junk king and it was the low bid. I reserved a time a week in advance from 3 to 5 pm as my couch was due to arrive the next day. On the day of the haul away I got a call at 11:07 to pick the couch and two more items up early. I was teaching a class and told the driver I could not talk because I was teaching a college class. I was angry for being interrupted. When I arrived home at 2:30 pm I got a cancel order and when I called to reschedule I was told that I could not because I had cursed. This was a lie. I was angry but did not curse anyone out. I find this company to be very unprofessional and will never use them again. I advise you avoid them. This was in Greenvile SC.
Jenny O'Neal N.
Had an appointment to haul away a mattress. We purchased this through Amazon prime. Put the mattress out at 6 am for a 9 am - 12 pm pickup. We were totally prepared. Driver called that they would be there at 12 noon. No show. At 1:06 pm, we received an email from Amazon stating the services were cancelled and to contact the seller. We tried calling the number and the call would no go through. Looked up the seller online and tried to call. The number would not go through. Chatted and they advise they could not help us. I asked to schedule this locally with them and they advised they don't have access to schedule. I guess they do not want our business.