Simon M.
Thieves and unfair trading practices
I have been a victim for two consecutive times on two products namely Yelo and Tookan. When you decide to use one of their product, they will ask you to add your debit card for recurring payment charges and restrict control of your own card. I decided to discontinue the Yelo and Tookan products and further requested to deactivate the account so that I am not charged. It took over 6 months to have my account deactivated after a protest on their WhatsApp numbers. I lost over $800 for periods during this period and there was no provision for me to remove the debit card. More painful that I was not even refunded the money. TRY them at your own RISK. Be prepared to lose money because you will not have control of your own debit card. You can not deactivate the account on your or removed your debit card from the dashboard. You will have to make several calls while they keep ignoring you.
Response from JungleworksMar 1, 2022
Hi, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at [email protected] for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.




