JunesjourneyReviews of junesjourney.com

I'm very disappointed and frustrated with this game. Back in January my phone was damaged and I did not have my game sync to Google nor had my user id. It took me forever to get customer support to get my game restored. Once it was restored I wrote the user ID number and I synced it to Google so I wouldn't have any more issues in case I change phones. Now I change phones in October and I signed into Google and it's not restoring my game where it previously was. I contact customer support numerous times with my user ID number and they keep saying the ticket is already closed because they're referring back to january. It's so frustrating and they're not reading my emails. They just look at the email and automatically assume is back from January. I just won't even worry about playing this game anymore since customer service won't help. I had close to $15,000 energy bars. And I think that's the reason why they don't want to restore it. When they see you have a lot of energy and other points and tips they don't want you to redeem them when you change phones. I'm not starting all over. Since they don't want to help me I just won't use the game at all.

It was fun at the beginning. Then if you want to go to the next level, it became very expensive. Time to turn it off.

I’ve played for years but am considering deleting the app after reaching out to customer service to inquire about deals being offered to me at ridiculous costs. I was hoping it’s an algorithm flaw and wanted to bring it to their attention, but their responses were all cut/paste and very dismissive in tone. Seems that it’s not a flaw, and they actually intend to price gouge customers. Strange business model to alienate customers (who have spent hundreds and would pay hundreds more over the years in smaller amounts) because they instead want to stick to their guns about $50 being a reasonable cost for three recycled decorations. It was already getting frustrating because it’s so hard to advance without spending money, and there are too many side games that slow progress and clutter the screen. Find something else to spend your time and money on.

I have been playing June's Journey for the past 5 years. Two weeks ago, a so-called update was necessary. I installed it seamlessly. Tried to open the game and it only gets to 60-70% and stays there. Filed a "helpdesk" that day - TWO WEEKS ago. I have been going round and round with their "support". And be it known: DO NOT HIT REPLY to them once they've contact you. That send will fail. Hmm...then they send you an email saying - hey we haven't heard from you in a few days so we're closing this. YOU HAVE TO FORWARD your response to the original support email shown on Play Store. Almost like the Rainmaker movie without the insurance fraud. Did all the testing they asked and reported back. Then they had me do a ping test. Apparently my internet/wifi is too fast. HUH? But it was sufficient for the past 5 years and for the update to install. So they recommended that I contact my internet provider. All the recommendations suggested were basically blaming the victim - me/my system. My husband installed internet/wifi for a living. Once I told them that, they went back to my system being too old and needing an update. Funny how it was working perfectly up until 09/12/2024 to install that last update. And now after reading these comments on this site, I will Let It Go. Someone else commented that it used to be fun and now it is more profit oriented. In the last year, they changed their programming so that when I click on the team info or other status, a window pops up offering things to BUY. Not what I clicked! I'm thoroughly enjoying seeing the many 1 star reviews to know I'm not alone. If I ever want to check out another game, I will come here first.

While I do enjoy playing June's Journey, customer support is non-existent. After experiencing and reporting several technical issues and/or application glitches, over time, that have caused loss of rewards or lack of real-time progression, I have not been made whole, my progress has not been restored, and missing rewards have been ignored by Wooga support. Instead, I have received reply emails stating the obvious and ask me questions that I cannot answer - how am I supposed to know what the technical issues were that caused the problems??? My intention in playing the game is to relax not to conduct application and data forensics. Aside from that, to have the best play experience you have to make in-app purchases of resources, however, the more you purchase the more you will need to purchase to keep playing. June's Journey is like a Las Vegas slot machine and Wooga support should be designated as Wooga non support or Wooga disservice. They do not even offer viable customer service to loyal patrons. I have spent more money than I care to admit and play daily, yet customer support has not been willing to provide one resource or reward replacement to remedy losses because of technical errors or application glitches. Instead of valuing a loyal player, I receive explanations attempting to explain away the losses like I don't know what I saw. Wooga has done nothing but offer a "sorry" and provide more reasons to be frustrated. Wooga customer service has not remedied any of my issues or made any attempt to satisfy this customer.

Side games are horrible, far too many!! Complete greed, so we spend more money!! I have played for over three years and my love for the game is dying. I never thought possible as I used to play all day!!! It's gone boring!! Club mysteries and this travel stuff, with the secrets. Sweep the board.. its all too much pressure, the game is not what it used to be. IMO the game is gone. I had no problem spending money when I enjoyed the game..but I don't enjoy it anymore. The developers have ruined it

Wooga has renamed game to JJ Travels and made not even a game called Travels the main focus if game. This change has taken away from all the sidegames played to help advance you in game. Travels would be okay if it would just end instead of making you endure Traveks for 30 days, even after you finished playing Travels. Worst change in play Wooga has ever made.

Forever forever forever omg