JumpflyReviews of jumpflyplay.com

I have a ten year old trampoline that recently broke. It was a different brand but I ended up on JumpFly’s site, purchasing a new round support bar. Within a day of purchasing I received an email asking if the trampoline I was purchasing the support for was in fact a JumpFly as the bar may not work with a different brand. I was floored. You never get concern like that from companies! When I realized it was a different brand, I wrote back stating this and without even a question they refunded my money. I almost wish I had a JumpFly just so I could give money to a company that is so honest and operates with integrity.

Customer service was friendly and helpful.there was an issue with the frame. They were able to identify the problem and sent me out a new piece quickly.

Prompt, professional and very helpful!

Jumpfly customer service is amazing. Plus great product. I would not be more satisfied buying from Jumpfly. My daughter loves her trampoline and I am happy. Anything you need, they respond to you very quickly and provide solutions. I highly recommend.

Great response time and fast shipping

What a great experience and product! Product came almost immediately and unexpected because there was no shipping activity, it just showed up! My plan worked, my boys are back outside and off video games! The first thing they say is dad can I go outside and get on the trampoline! WOW! Thanks jumpfly!

Great shipping time, easy instructions and good quality

Part of our trampoline was deliver bent :( it’s one of the legs so we can’t use it as the trampoline won’t sit even. I reached out by phone (which wasn’t helpful) but also email, they got back to me right away and sent a replacement piece. Great customer service, I will purchase again in the future!