Jayden D.
Excellent and Surprisingly Fast Customer Service
I bought one of the Jumpcut courses a while back but was unable to afford to continue to pay for it until just recently. But once i had fully paid for it I noticed I still didn't have access to the course despite having fully paid it off due to some sort of glitch in the system. I notified the Jumpcut team of the issue I was having and within the next 12 hours, Christine, a Jumpcut team member, responded to my email and swiftly resolved the issue I was experiencing and my access to the course was restored. (Not to mention how friendly she was about it.) Thanks again, Christine!
Response from JumpcutSep 2, 2019
Hey Jayden, thanks for taking the time to leave us a review here! We're sorry to hear you've experienced some glitch with our platform, but we're happy that Christine was able to resolve it for you. She's indeed a great agent, and we're so glad to have her on our team! That said, we'll make sure to let her know you appreciate her assistance. Once again, thank you so much for your time and support. See you around the platform. Cheers!