JumpcutReviews of jumpcut.com

One of the support agents Zen, just assisted me on my full refunds . Thank you 🙏

Had my problem and it was immediately taken care of. Took some time for response but was a satisfying interaction and got results which is what counts. I’d like to thank Zed for it. Keep up the good work.

I was reaching out to you guys about me being in a situation where my mother couldn't pay for the program anymore due to some economical fall back. She was demanding that I'd cancel with you guys but she didn't understand the contract. I later get the ray of hope that was being allowed an option to pay less and I've been working my eyebrows out ever since doing mini jobs to be able to keep taking the course which is helping me making my youtube business and understanding possible. During those times Sev was helping me out and explaining to me in detail how things could work and would allow me to keep taking the course. Every question I had, answered in the most respectful and knowledgeable way possible. Due to the ticket traffic jam season it took a while for a response at a time. But I have NO COMPLAINTS. I patiently waited and they did respond to me on time. When it arrived, here in Puerto Rico we've been experiencing 6.5 magnitude earthquakes sporadically from time to time. So the stress of me loosing power while waiting for the response was there. But eventually Geo came in and patched all the final details about payment and availability to start on my new path. I clarified that even with the foundation I stand on is literally shaking to stop me from following my dream. Geo's encouraging words gave me strength to keep pursuing my dreams and help me see I wasn't irrational on persevering through this situation. I want to express myself and do what I love. Not fall into the caging pattern of working 40 hours a week for just $7.25 an hour and be expected to live independently with that money. Your team is amazing and they all deserve the best vacations. I am forever grateful and pleased with your service. 10/10 -Julio

Recently had an issue that was stressing me out. I reached out to Jumpcut customer support team and Sev came back at me with pure Koolness. Kool people Kool Sev. 🤙🏾🙏🏾

I had got the trial and forgot to cancel it. Most companies have no sympathy. Zen at jump cut took take of me and gave me hope in web based companies again. Thank you so much Zen I appreciate it more than you k ow my friend!

I had an issue with the payment, and the customer service team was so extraordinarily helpful! Myk was helpful and fast, but this one is especially to commend AA for being so thorough and setting my heart at rest. It's hard to trust some online entity, and when I wanted a refund, AA replied, acknowledging the request, and thoroughly explained what had happened, what is going on, and when I can expect it. Kudos! Never expected to be this impressed by a customer service rep! Truly, I'd buy AA a cake for this.

Its very good response time. How you responded is very polite and focused on the costumer. I also like the fact that your not afraid to be honest about your opinions.

The service I got from Jumpcut was rlly motivating and incredibly surprising. They kinda broke that rule of. “A bot is what is going to answer your emails,” but no I got an actual reply from someone named Geo. He was incredibly supportive and polite, was relatively quick to answer questions or just clarifications in general, and he was also clear and wasted no time: he addressed my concerns, answered them, and gave feedback as well. Would definitely be friends with Geo (add me bruh.) I really don’t have anything negative to say about the service. Keep the good work, and thank you!