lonnie.madsen
It still has not arrived
It still has not arrived

Juicy Skate is USA Largest Online Fish ShopJuicy Skate is your partner in creating healthier, happier lives for your pet. Stocking the largest range of pet products in USA - with everything from fish food to fish antibiotics - we make shopping for pet supplies as easy and convenient as possible. Trusted by over 700,000 pet parents across the country, and with on-staff vet team available 7 days a week, we're focused on bettering the lives of pets and pet parents alike!
Juicyskate (juicyskate.com) has 177 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 8 reviews with 2 stars · Clear filters
lonnie.madsen
It still has not arrived
Tandi N.
Took forever to arrive!
Christian L.
Order shows delivered but only received 1 out of 3 items. Contacted customer service who informed me that they are aware and the rest of my order is on its way but I'm still waiting after 10 days now.
Richard C.
Only received 4 out of the 5 items ordered. The site said it was a 'partial shipment' which made sense at the time but the estimated delivery date of 10/4/25 for the remaining item came and went. It is now 10/13/25 and radio silence on multiple e-mails and a contact us form submission. Would rather get what I ordered but will likely need ti dispute the transaction for the undelivered items.
Adle J.
I received crushed pills and I sent a picture and a message with no response or resolution.
Mia C.
I placed an order for a 100 count bottle of Fish Biotics on 3/5/25 it arrived on 3/11/25, but was an opened bottle that only contained 4 capsules. Emma with Juicy Skate assured me via Email that it would be replaced immediately and I would receive a tracking number. It's now 3/18/25 and I have heard nothing back & do not have a replacement. I will update if one is received.
Response from JuicyskateMar 28, 2025
Hi, Thank you for reaching out. We sincerely apologize for any confusion or delay regarding your replacement. We sent out your replacement package promptly, as promised. We apologize, but we were unaware that you were still awaiting an update. Please feel free to contact us directly anytime you have questions or concerns—we’re always here to help! Below are the tracking details for your shipments: Replacement Package: https://webtrack.dhlecs.com/?trackingnumber=9261290304432706122296 Original Shipment: https://webtrack.dhlecs.com/?trackingnumber=9261290304432706122296
Chris Y.
I place order on 12.5.24 received notice it was delivered on 12.15.24. I never received the package I checked the mailbox daily I never received the order I paid for and I paid for first class mail I notified juicy skate each day I had not received my package They blamed it on incorrect address I have received mail at that address for 2years I requested a refund or send me my order they have not responded
Response from JuicyskateJan 29, 2025
We’re sorry to hear about your experience. We take lost packages very seriously and always aim to resolve these issues as quickly as possible. If your order was marked as delivered but you did not receive it, we recommend checking with your local postal service or neighbors in case of a misdelivery. Please reach out to our support team again with your order details, and we will do our best to assist you with a resolution.
Joan R.
It took a long time to accept, process and ship this item