State FarmReviews of jrorenstein.com

My truck got stuck in some mud and needed to be towed. I called State Farm (my insurance company) and they tried to arrange for a tow truck. The tow truck company canceled multiple times and finally arrived 24 hours late. They then, through their incompetence damaged my classic (1979) pristine truck and decreased the value by 10’s of thousands of dollars. Filing the claim required 6 phone calls and use of their poorly designed app and they have still not settled the claim. This is the worse customer service experience I’ve had with an insurance company. Also, my local State Farm agent has been of no help. I will be filing a complaint with the state insurance commissioner. Their process is designed to frustrate the claimant so as to minimize their liability and they do that well.

State Farm Insurance is really ´LIKE A NIGHTMARE NEIGHBOR, WHO ABUSES YOUR TRUST IN THE WORST POSSIBLE WAYS!` This State Farm insured is also a retired professor of law and insurance, among other subjects, whose Sarafyan State Farm Agency in California made so many mistakes for so many years that its owner offered me compensation for those errors, blunders, and atrocious mishandling of my policies -- while both the agency and State Farm corporate level refused to even email my full policies to me! I HAVE YET TO RECEIVE ANY COPY OF MY OWN FULL AUTO POLICY! Indeed, Allen Sarafyan, the owner of my State Farm agency, never responds to customer emails, and is rarely in the office! Then, when I had a minor claim for items stolen from my stored vehicle, State Farm`s incompetent adjuster demanded an endlessly-increased level of so-called proof-of-loss which nobody would have, knowing such unreasonable demands would let the misguided firm disallow my claim -- but instead leading to my formal complaints to various Insurance Regulatory agencies. BEWARETHIS WORST OF NEIGHBORS: STATE FARM INSURANCE!

State Farm Insurance in South Windsor, Ct, is a total screw you. The agent gives you the impression he’s a financial advisor, which clearly he isn’t. He sold my husband a shady annuity and after my husband died he tells me that he made a mistake in saying I would get the remaining monies, he is only human 100k later SF and this corner agent are still selling faulty, misleading, corrupt products. SF has gone to hell in a hand bag Put your $$ under your mattress instead of handing it over to these “GOOD NEIGHBORS”

I have a car company with a State Farm insurance . They are not renewing my insurance anymore without any clear explanation. They refer to a minor accident that I had 2 years ago but they did several renewals afterwards. 0 transparency and no customer orientation at all. I would never choose the company for my private car . Very bad experience

I purchased a whole life insurance policy from State Farm in April 1988. It included waiver of premium disability. I was declared disabled by the state of Utah. On Feb. 08, 2024 the Social Security Administration determined that I was disabled and became disabled on June 22, 2022. I tried to file a claim with State Farm. I provided them the documentation from the SSA. They just keep giving me the runaround. They say I have to have a Dr. fill out a medical evaluation form. They lied and said it was a regulatory requirement. They received proof of disability, yet continue to give me the runaround. I am now initiating litigation to hold them accountable. DO NOT DO BUSINESS WITH STATE FARM unless you want to be screwed over. They have also increased my auto rates approx. 50% since I became disabled!!! Used to pay less than $65.00 a month. Now paying $95.00. Approx. 50% increase in less than two years.

My 2020 Dodge Challenger was stolen in SF, CA. I went through the procedure of making the police report and call State Farm after to start a theft claim. State Farm helped out and got me started with a claim , ran through my policy, and got me a rental car. 2 days later, State Farm calls me up and says my claim has been transferred to a investigation specialist, Adrienne Roberts and discontinued paying for my rental car. Since being assigned this investigator Specialist, I’ve been treated like a criminal rather than a valued customer. This person asked me the same questions repeatedly implying that I was lying. She was insensitive about my hardship and caused me a tremendous amount of stress with multiple interviews, sending me a letter of a possible fraudulent claim. A third interview is to be scheduled where Adrienne Roberts said I will be under oath. Her manager is Bridgette Thomas who has allowed Adrienne Roberts to treat me like a customer without equal rights. My property in my vehicle was also stolen along with photos of my late parents and all I can think of is how State Farm with Adrienne Roberts and Bridgette Thomas is so focused of adding insult to injury by trying to dismiss my claim as fraudulent when EVERYTHING has been truthfully expressed from the beginning. Customers at State Farm are treated rudely and unfairly. This act of Adrienne Roberts is a perfect example of “Bad Faith” strategy and should be reported to a higher part of Insurance.

State farm has exploited, shared and integrated consumer and policyholder and employee data in many shady ways (foreign and domestic) and uses "Insurance Scores" with data that both lacks integrity but can be breached via shady systems integrations. The "data security" narrative is both deceptive and lacks ethics. They also discriminate and use Agism and race and nepotism reigns. HR is a sham as well as their "machine learning" and ServiceNow architecture.

A more-valid version of the well-known State Farm insurance slogan would be: LIKE A VERY BAD NEIGHBOR, STATE FARM IS THERE TO SHAFT ITS CUSTOMERS! Indeed, the local Allan Sarafyan State Farm agency in Van Nuys, CA manages to combine incompetence and negligence with fake explanations for its many errors on all of our policies -- bullet-point pseudo-explanations written with all the skill of a third-grader whose English abilities are profoundly lacking! PERHAPS THEIR WORST ERROR IN OUR CASE HAS BEEN CONTINUING TO CHARGE US FOR A RENTER INSURANCE POLICY EVEN AFTER THE AGENCY WAS NOTIFIED THAT WE HAD MOVED AND NO LONGER LIVED AT THE POLICY LOCATION -- while then refusing to refund their ongoing invalid charges, or to prevent further such incorrect charges. BUT THAT BLUNDER WAS ONLY THE TOP OF THE SARAFYAN STATE FARM AGENCY ICEBERG OF ERROR -- THE AGENCY ALSO FAILED TO REDUCE OUR AUTO INSURANCE AS WE HAD DEMANDED ONCE OUR CAR WAS PUT AWAY AND STORED, WHILE ALSO REFUSING TO JUSTIFY OR EXPLAIN ITS ENDLESS MONTHLY RATE INCREASES! THE ONLY STORY WE GOT WAS THAT THEY HAD GOTTEN BEHIND ON MAKING POLICY UPDATES DUE TO BEING SO BUSY -- APPARENTLY,TOO BUSY TO BE COMPETENT OR CORRECT, OR TO HANDLE ROUTINE POLICY CHANGES EFFICIENTLY -- OR EVEN TO MAKE THOSE CHANGES AFTER PROMISING THEM! NOR WILL STATE FARM CORPORATE LEVEL ASSIST, OR TAKE CORRECTIVE ACTION -- BEWARE THESE INCOMPETENT PRICE GOUGERS, AS COMPLAINTS ARE BEING FILED WITH INSURANCE REGULATORY AUTHORITIES, NOT ONLY IN CALIFORNIA BUT IN EVERY OTHER STATE WHERE THEY GOUGE INNOCENT AND TRUSTING CLIENTS LIKE MYSELF AND MY WIFE, WITH THEIR ERRORS, BLUNDERS, AND ATROCIOUS RUDENESS. SHAME ON THE ALLAN SARAFYAN AGENCY, AND ON ITS STATE FARM PARENT FIRM -- THIS COMES FROM A RETIRED PROF OF INSURANCE AND LAW, WHO HAS BEEN GRATUITIOUSLY ABUSED BY STATE FARM AND BY ITS SARAFYAN AGENCY -- BOTH OF WHICH ARE, INDEED, VERY BAD NEIGHBORS!