State FarmReviews of jrorenstein.com

It has been close to couple of weeks since I had to file claim with this company and there is very little progress. The case is as simple of a blind folded slam dunk as it can be and the adjuster is behaving as if flushing a toilet is like a rocket science. I'm not asking them for a penny for property damage like damage to furniture, equipment, clothing etc. nor is there any bodily injury. Just want them to cover a basic water leak. Their communication is unacceptably poor and the claim handling is pathetic at the very best when I'm paying them 10k+ annually in premiums for last 15+ years. Just don't know if I can depend on them anymore and really worried about a more serious situation if and when that happens!

Review Title: ⚠️ Safety Compromised for Cost - 2025 GMC ADAS Windshield Claim Rating: 1 Star Review: Think very hard before purchasing insurance from this office. No one in Kelly Cannon's office provided any meaningful assistance with a claim that directly impacts the federally mandated safety system on my vehicle. The Facts: I have been a State Farm customer for over 20 years with Auto and Homeowners insurance and zero prior claims. I own a new 2025 GMC Denali Ultimate equipped with the Advanced Drivers Assistance System (ADAS). The Issue: State Farm used Safelite to replace my windshield with non-OEM (aftermarket) glass. This decision was made despite the vehicle manufacturer, GMC, issuing a Position Statement (Feb 2025) that clearly advises against aftermarket glass for ADAS-equipped vehicles due to safety risks. When I raised this critical safety concern, I was told the use of non-OEM parts was allowed by policy. In short: State Farm chose to save a small amount of money rather than ensure my vehicle was restored to its pre-loss safety condition. I was promised a follow-up call from the agent, Kelly Cannon, to address this safety risk, but I never received one. If you drive a modern vehicle with safety sensors, be aware that this agency may not prioritize your safety over their bottom line. I have cancelled my policy and moved to USAA.

I’ve been with State Farm for a year, and I’m increasingly frustrated by how my car insurance premium keeps rising month after month, despite having a clean driving record and no claims. I originally chose State Farm for their reputation and competitive pricing, but lately, the increases feel arbitrary and unjustified. I’ve reached out for explanations but have only received vague answers about market conditions. Loyalty and safe driving don’t seem to count for much anymore. I'm seriously considering switching providers unless something changes.

Had renter’s insurance for two years and the one time I needed it (water damage ruined my stuff), they gave me the runaround and denied my claim. Said it was some “maintenance issue” not covered. I’m out over $800 in damages. What was I even paying for all this time?? Total joke.

They’re quick to take my money but slow to pay out claims. Rates keep going up for no reason, and customer service treats me like an afterthought. Definitely not feeling like a "good neighbor."

They lie , I had State Farm for about 8 years and always has been a great choice until I insure my 1982 Toyota truck , they told me $42 p month and then jumped to $159 and then more than $200.×× , that amount for old car?? Clean Record for years 4 cars and 3 properties , no claims for years , this is ridiculous.

Do not use state farm - my claim experience has been horrible so far. I am being shorted about 1500.00 dollars for the repair to my car! Like a bad neighbor state farm is there!

I had a car accident that was deemed as total loss. Not only did State Farm made me the runaround but in the end the settlement was for an amount that made me lose more than $6,000 in the purchase of a replacement car similar to what I had. With State Farm you lose big. Don't insure your car with them.