JRNYSReviews of jrnys.com

Response from JRNYSMar 29, 2026

Thank you for sharing your experience. We’re glad to hear that you received your medication consistently and saw progress with your weight loss. That’s always great to see. We also understand your feedback around cost. Our $89 monthly membership covers your medical evaluation, provider oversight, and ongoing care, while medication costs can vary depending on your prescribed treatment plan and dosage. We aim to be transparent about this structure so patients can make informed decisions. I’m especially sorry to hear about your experience with the stolen package. Situations like that are frustrating, and we understand how important it is to feel supported when something goes wrong. While there are limitations once a shipment is marked as delivered, we do review these cases carefully and work to guide patients through next steps when possible. We’d appreciate the opportunity to take another look at your situation and see if there’s anything further we can do. Please feel free to reach out to our support team so we can review your account in more detail. Thank you again for your feedback. It helps us continue to improve the experience for all of our patients.

Response from JRNYSApr 16, 2025

Thank you for sharing your feedback — we understand how frustrating it can feel when progress isn’t happening as quickly as expected. Weight loss results can vary significantly based on several factors, including consistency with the medication, lifestyle habits like nutrition and activity levels, and individual metabolic differences. Our goal is to provide ongoing support and education to help patients get the best results possible. We’d love the opportunity to review your case more closely and explore any adjustments that might better support your goals. Please don’t hesitate to send us a message through your Patient Portal. We're here to help and committed to working with you every step of the way.