JPayReviews of jpay.com

I was so scared that, Jpay, was a scam! I only wanted to contact an old friend, that I had recently found in the Fl. Dept. Of Corrections. He grew up with my oldest son, and we moved away 5 years ago. I went on ,Jpay, and first tried to buy e-stamps, allowing me to right e-letters and send the young man some family pictures! I tried to buy the stamps and it put up the buffering swirl, and then my e-mail notification went off. I switched screens and it was my bank telling me my account had just been charged, it was the amount it was supposed to be, and then I returned to the site, and it was still buffering! That's when I got a funny feeling! I tried to get back on and cancel the transaction, but then it said that they didn't except pre-paid cards and to please give them a credit card! I bought the card especially for this reason, because I don't want my credit card on a prison account! I know, I download the site through Google play, so I usually trust the sites I use from them! Anyway, I just use snail mail, and send money orders to my buddy, along with the letters and photos I send! And, yes, my money was returned to my account, but, the whole process they use is very, hokie! It should not be that hard to try and help someone!

JPay has done a great job of getting into a position where they monopolized the Virginia prisoners finances. What have they done a not so good job on? Everything else. JPay charges hefty fees to the families of inmates who send money to incarcerated loved ones so that they can buy snacks, music, and drinks. But these same fees apply when the inmates need things such as hygiene products or winter clothing. JPay also provides VA prisoners with the option to purchase tablets that, among other things, will play downloaded music. The $50 tablets are very cheaply made, often breaking in one way or another. Many inmates have to send their tablets back to have them repaired or fully replaced, provided it falls within the short, 3-month warranty period. The music is purchased via a kiosk which is accessible to inmates. When repairs are needed on the kiosk itself, the only way to alert JPay is by sending a “trouble ticket” to JPay on the very same kiosk that may be malfunctioning to the point that alerting the company may not be possible. Trouble tickets are also used to alert JPay of issues relating to the songs themselves, such as when a song or album has playback issues on the tablets. JPay often denies inmates a refund for these issues, forcing the inmates to spend even more money just to replace the flawed song or album. And when songs average $2 apiece, that money can add up! Email services are also offered, which charges inmates and their loved ones a set fee for every page they send, even if the pages are in the same email. If a picture is included in the email, an additional fee is charged for each picture in the email, which is equal to the cost of sending one page. The same additional fee applies to e-cards. On a side note, the companies founder & CEO lives on a tiny harbor island near the northern tip of Miami Beach in a home he bought for about a million dollars. Last year, through a company he controls called El Caballero LLC., Shapiro bought a custom powerboat, dubbed Sea Block, that retails for a half-million dollars. Heading to the company’s headquarters one July morning, he stopped first for CrossFit, a military-style training regime that he enjoys because it brings out his competitive side, then for daily prayer. I hope he prays for himself.