JoyfballReviews of joyfball.com

Response from JoyfballFeb 14, 2025

Hi Finley, I am sorry to bring trouble to u. But please trust us and we have selled jersey for many year. If your pacakge was loss, u can contact our customer service for refund. Because we ship so many package everyday, and we can't control the logistics when they are shipped, it is normal if one package was loss or damage because of so many pacakge everyday. But don't worry about it we all help u deal with it. Just contact our customer service to solve it. our customer service must reply when they read your message. Thanks

Response from JoyfballFeb 14, 2025

Hi kevin, sorry for giving you a bad shopping experience. Maybe our customer service receives so many messages every day that not handle your problem properly. But don't worry about it, Give me your order id here, and i will help u deal with it

Response from JoyfballMar 3, 2025

Hi Antoniya, we are so sorry for that u have a bad shopping experience. Have u received the package now? I can't find your order according to your order id? Can u send me your email to check it? Thanks

Response from JoyfballJan 9, 2025

Hi nithya, Logistics updates for some routes are updated only when they arrive at the local location. So it is the normal status. Don't worry about it, just wait it patiently, thanks

Response from JoyfballJan 9, 2025

Hi Bob, We have set it so that only one successful payment can be made within 24 hours. We do this to protect you from accidental duplicate payments, precisely for the safety of your card usage.

Response from JoyfballJan 8, 2025

Hi Kevin, we are so sorry for that u have a bad shopping experience. About washing, It is recommended not to wash in the washing machine because it will cause the fonts and number to fall off, Even if the authentic jersey. If u still want to wash it by the washing machine, please under the 30 degree water. About the "authentic", we never claim that we are the official authentic jersey, the official authentic jersey is not sell this price. We write in the product title is 1:1 thai quality jersey, i think our quality worth the price we sell. But it is ok, don't worry about it, tell me your order id here, i will help u solve it UPDATE: I have help u solve it, please check the refund these few days. Thanks

Response from JoyfballJan 8, 2025

Hi Ross, i am sorry for that. Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us. We ship many packages every day, which will encounter various situations, such like lost and so on. But don't worry about it, we have resent it and just wait it patiently. Sorry for the late Christmas present