JoydecoReviews of joydeco.com

For me, not a good experience. I have tried to get in contact with them for over a month to inquire about something. They either send automated emails but when a follow up is made they ignore the email. To be honest, I’d like to understand why. I understand these companies are busy but to ignore multiple inquiries? Not what I expected from such a business

Updated review: After initially having a confusing experience with the website’s curtain customization tool, that led to me receiving curtains that were not what I expected, the customer service team was quick to respond. They were receptive to the feedback about the website experience, and we came to a resolution for the product I received. I’m excited to receive the new set of curtains! Despite this initial issue, I was very impressed by the curtain quality overall. They look and feel more expensive than they are, and I received them quickly. I might order another custom pair for another window.

I can’t recommend Joydeco’s curtains enough! I came across their website and found exactly what I was picturing in my head. The linen material was EXACTLY what I wanted so let the light in and the tie back is VERY handy so you don’t have to drill into your walls. I am going to be ordering some more for my other rooms.

Great experience! I ordered two custom curtains for my sunroom. The price was very reasonable, and the delivery was fast — only about two weeks. The curtains look beautiful and fit perfectly. Highly recommend this seller!

I had an issue with my first order because I didn't measure correctly. They gave me a 25% off discount code to use if I placed another order.

Great brand and very lovely curatins, they meet exactly what i was looking for.

These are NOT black out curtains as advertised. They are thin, faux velvet fabric with a low pile, although, the touch feel is pretty nice. There is no additional fabric on the back to block out light as you would expect any cheap blackout curtains you could get at Target would. They are far too expensive to be what they are. All I can say is that they are at least the right size, but the customization doesn't really make up for the other factors. Edit The company reached out pointing out that the website description says they aren't 100% blackout. It's true. I looked closer and the website says "70-80% blackout" in the description only, which is easy to miss since they are advertised as blackout curtains everywhere else. You know what else is 70-80% blackout curtains? Normal curtains. Therefore these are NOT blackout curtains as advertised in their photos, title and advertising. This is misleading. Also, since I can't return these, I went to hang them up. I paid for a feature for it to have little pockets for the curtain rod to through because I wanted to make sure they could be as black out as possible (ha!) and I realized that there are two on it. One long one and a bunch of strip pieces sewn on as well. Looked closer at the website and they don't properly explain what they mean by any of that at all. I paid like $20 extra for a feature that's already there. I can't think of a reason as to why anyone would want that extra feature, but who knows. So tired of these online companies making you have to read all this fine print and deal with tricky wording instead of just selling what they are advertising. Also the company reached out to offer me a return on my shipping cost as an act of good will which is kind

Love the curtains! Very good price and blackout works well. Had a few issues with descriptions being confusing so learn from my experience… the overall description on the product may say “2 panels” but the drop down to choose the length and width of the curtains may also change how many panels you get to 1. The customer service was very nice though and helped me make changes to my order before it shipped.