JoycenamenecklaceReviews of joycenamenecklace.com

This company sucks! You can't call anyone because their phone number is supposedly busy all the time. I emailed several times for a tracking number and they gave the same BS. I would get in 2 days and final when they gave me a tracking number. It was fake! I want my money back asap! Horrible communication and terrible company

Amazing quality and customer service! I will absolutely order again! I have gotten so many compliments on my necklace ❤️

I ordered 2 angel locket necklaces personalized with photos of my grandmother and my co- workers deceased father. They were for Christmas gifts. I ordered with plenty of time before christmas and well within the window of time the website joycename states delivery would be. I emailed them 7 times. In the first email I asked when it would be here and for tracking information. The company responded back to the first email and said sorry wont be here for Christmas. No explanation! I asked in every other email to send me tracking information. They never sent me tracking information and stopped responding. I had to go purchase other gifts because the recipients of these gifts were at my house for Christmas. I have emailed them every day for a week and still have no response. Terrible company- terrible customer service and I will be reporting this fraudulent company who promises delivery time frames and then does not send or send any tracking information! I will be reporting this as fraud to my credit card as well.

I ordered a bracelet for my niece for a couple of weeks before Christmas. I was assured I would have it in time. As of 12/23, the bracelet has not even been created. Obviously, I won't have it for Christmas. My niece lives out of town and I won't see her for at least another 6 months. I asked for my order to be cancelled and my money refunded since I now have to go get another gift which won't be anywhere as close to as meaningful as this would have been. This same company assured someone on their site 5 days ago that they would have their gift in time for Christmas. They use false advertising and then also flat out lie to get people's orders. Also they keep referring to the necklace that I ordered and I didn't order a necklace nor does my order confirmation say necklace. Don't waste your time or your money. This bueiness does not have integrity.

misunderstanding on an order, corrected right away, real person, real customer service. will buy again

Love my necklace! Great customer service and I will definitely be shopping more! Thank you : )

Requested a refund for a phone wallet via email 4 times and by chat box one time - no response on any of these requests. Not even a confirmation that someone has read them. Horrible customer service.

Thank you Joycenamenecklace for replacing my order. I'm happy for correcting the problem in a reasonable time. I will continue to order from you.