We are an online travel agency, who sells flight tickets, hotels packages, car rentals and cruises for discounted prices as we have some very special deals, and direct contracts with different suppliers as well as with the airlines.
Journey-Masters (journey-masters.com) has 118 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Showing 3 reviews with 3 stars · Clear filters
RAJ L.
I appreciate the Manager, Mr. Adam Smith, who took the responsibility to give me a "fair deal" after discussing with me my predicaments. But I am disappointed that he did not send me the vouchers valid for $150 for a future flight reservation that he promised!!! Please send me that "Travel Voucher" as soon as possible. Dr. Raj Lakshman
GABRIEL R.
i RESERVE MY TICKET WITH ONE PRICE. AFTER RESERVATION SOMEONE CALL ME THAT IT WAS A PROBLEM BECOUSE THE DEPARTURE FLIGHT EAS OVERBOOK AND I HAVE TO PAY MORE FOR A DIFFERENT CATEGORY. I CANT GET REFOUND, THEY TOLD ME TO PAY MORE OR CAN LOOSE THE TICKET. AT THE END I DECIDED TO PAY 270 USD MORE BECOUSE IT WAS A TICKET FOR MY MOTHER. I DIDNT LIKE THIS EXPERIENCE.
Manuel J.
Today Mr. Eric Arison and Mrs. Daisy Ortiz assisted me because I had a problem making an online ticket purchase from the Journey Master website. I made the payment for $559.14 for tickets from Costa Rica to New York and after making the payment with my credit card I received a call from Mr. Arison about an error in this purchase because Jetblue supposedly oversold the tickets and they were all already sold out. the airplane seats. I asked for my payment to be refunded and the answer was that it was not possible due to the type of ticket I had purchased. Mr. Arison helped me find another alternative and I had to pay over $300 to resolve the issue. My rating for Mr. Arison is 5 stars but for the Journey Master website that allowed me to be sold something that didn't exist, I give it a rating of 1.