JOTReviews of jot.co

Easy to order, encountered no problems placing order...what's not to like.

Jot coffee is fantastic. It takes a small amount of concentrate to make a lot of coffee. It's perfect for iced coffees and lattes, which i like to make by the pitcher ahead of time. Their customer service is quick and helpful. I accidentally had two accounts last year and needed help so u wasn't double ordering. They took care of it within a day. Packaging is fantastic. I've never had a glass bottle break.

Love Jot coffee, and the couple of times I've reached out for customer service help, the company has been really helpful and always resolved the issues very quickly

I have subscribed to Jot Coffee for two years and love every cup! I especially love their mocha and caramel flavored options. They have added more items over the last two years making it more appealing to try other options. Love the ease of making a cup every morning!

I've been purchasing Jot since 2020, I've tried similar products and nothing compares to Jot, in my opinion. The flavor is consistent with lovely notes of chocolate and nuts. The customer service is quick and lovely to interact with, in the rare occasion I've needed assistance.

I recently made my first order for Jot. I’ve only had my supply for one week and I have have had my morning cup every day, and sometimes later in the day. I love it! You should order as soon as possible. Well worth the cost.

I've been ordering jot for the last few years, about probably make about 10-15 orders a year. We don't do the subscription since we like changing up the flavors we receive every order. The coffee tastes great and is convenient. I made a purchase on Aug 29, 2025. Aug 30, 2025, there is a promo code. I contact customer service to ask about a price match since it is less than 24 hrs since my purchase. They state they can't accommodate that. I then ask about cancelling the order to repurchase. There is no response for a day or so (which is not a bad turn around), but when I do receive a response they state they cannot cancel due to my order being shipped out. It seems like such bad business practice that the first response was within hours, but asking for a a cancellation so I could repurchase with the promo code since a price match was not allowed took long enough for my order to be shipped stinks. I think we'll have to curve our Jot intake for a while. Their coffee tastes great, but this service experience left a bad taste in my mouth.

Delicious coffee and easy to whip up a cup in no time! For sure a time saver without compromising taste. I've only tried the Summer Seasonal flavor so far, but looking forward to trying others. Also, customer service has been great!