Bailey
I got the weekender as a gift and after…
I got the weekender as a gift and after one use the bag broke. Even though they were willing to fix it it cost me over $50 in shipping cost that the company should have payed for. For a bag that is $300 should not break after one use.
Response from Jon Hart DesignApr 14, 2021
Bailey- We’ve investigated the issue and have found that although we don’t have record of purchase date, we quoted and repaired the stitching on your bag free of charge. Without proof of purchase date we are unable to cover any shipping charges you may have incurred shipping the item to us. We are happy to report that your bag has been repaired and is in the shipping stages. Please let us know of any confusion regarding $50 in charges as we have not charged you anything.



