Jon Hart DesignReviews of jonhartdesign.com

While entering my purchase online with Jon Hart Design it requested my credit card or Debit card information. After entering the information the web site stated that a problem with the billing address occurred so I entered the information from a different debit card and the information was excepted. The next day both accounts were charged and the product I purchased cost me double. I have emailed Jon Hart Design on several occasions to attempt to solve the problem but have not received an email or phone call back! I feel the company has taken advantage of a bad situation or has poor customer service personnel. A $30 plus dollar item has now cost me $60 plus dollars. I have purchased items in the past for myself and as gifts. I will no longer be able to recommend Jon Hart Design!

Hello, I sent email to the returns department for my query on Thursday and haven’t heard back as of today.

I can’t say how disappointed I am with Jon Hart over the past few years. I keep thinking it will get better but it only gets worse. The customer service department is horrible. Phones are never answered and emails are never acknowledged or answered. The accounting department is the same. The changes in “retail” levels are ridiculous especially for stores who have been with you for 12+ years. The production time over the last year has been awful & now you have eliminated best selling colors for 3/4 of the year. I’m so very disappointed by your brand.