Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.
WeightCare (joinweightcare.com) has 639 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
joinweightcare.com
Website
joinweightcare.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Had severe bloating and constipation first 2 weeks of tirzepatide. Called their helpline and 'doctor' emailed generic laxative information that I had already tried and did not respond to follow-up emails for assistance or request for a phone call. Emailed help line and received a generic apology and offer for doctor assistance but they didn't respond to request again. I cancelled their 'automatic renewals' which jump from $697 I wasted to $1397! AVOID this company!
Response from WeightCareJan 24, 2025
We’re truly sorry to hear about your experience and the frustration it has caused. Supporting our members through every step of their journey is our top priority, and we sincerely regret that you feel we fell short in your case.
We want to make this right. Please email us at [email protected] with your account details so we can personally address your concerns and provide the assistance you deserve. Your feedback is incredibly important to us and will help us ensure this doesn’t happen again in the future.
Thank you for sharing this with us, and again, we apologize for the challenges you’ve faced. We’re committed to earning back your trust.
AN
Anja
Ik ben het helemaal eens met de vorige…
Even een korte reactie richting weight care die hieronder reageert. Waarin men e.e.a. weerlegt.
Deze tekst heb ik net (dd 16.1.2025) gekopieerd van de site drogist.nl
Weight Care krijgt een andere naam: ‘WeCare’. De producten veranderen niet qua inhoud, maar krijgen wel een nieuwe verpakking. Ook de producten van WeCare zul je voortaan aantreffen in een nieuw jasje… dit staat haaks op de hieronder gegeven reactie. En weight care; als jullie verhaal klopt dan zou ik heel snel drogist.nl benaderen met het verstrekken van onjuiste info. Ik voel me echt bedrogen!
Ik ben het helemaal eens met de vorige topic schrijver. Jarenlang weight care yogurt bosbessen of appelsmaak drank gebruikt. Ik ben goed afgevallen en het houdt mijn gewicht in stand. Ineens is daar in juni 2024 We Care Red Fruits voor in de plaats gekomen. Men pretendeert dit bedrijf over te hebben genomen met dezelfde producten. Maar dit is absoluut niet waar. De oude drankjes waren net drinkyoghurt, met heerlijke smaken. De drankjes van We Care lijken tótaal niet op de oude drankjes….. ze zijn ronduit smerig!
Response from WeightCareJan 16, 2025
It seems there’s been some confusion. Our company, WeightCare, is not associated with We Care or the drinks you mentioned. We don’t offer those products, but we hope you find what you’re looking for. If you have any questions about our services, feel free to reach out!
KR
Keke R.
I believe weight care is a scam
I believe weight care is a scam. I was sent medication and it didn’t work at all. In fact I gained weight. Plus they were not honest with the price. Big waste of time and money. Buyer beware
Response from WeightCareJan 16, 2025
We’re truly sorry to hear that you’ve been feeling dissatisfied and understand how important it is to see progress on your journey. Everyone’s timeline can look a little different, and many people notice shifts early on, like fewer cravings and improved fullness. Pairing the medication with a balanced diet and regular activity can also help support your results. We’re committed to being upfront about costs and apologize if anything wasn’t clear. If you have any concerns or questions, please don’t hesitate to email us at [email protected]. We’re here to support you every step of the way. Thank you for sharing your thoughts with us!
MS
Mevr. Sharita B.
Nieuwe red fruits drank maaltijd smaakt vies
Ik heb jaren weight care yogurt bosbessen drank gebruikt en ben goed afgevallen en houd mijn gewicht in stand. Ineens komt daar in de plaats We Care Red Fruits. Het SMAAKT VIES!!!
JAMMER!! HOPELIJK KOMT DE YOGHURT VARIANT TERUG
Response from WeightCareDec 19, 2024
Sorry about your yogurt flavor! :( It seems you may have confused us with a different company, we recommend checking with the company where you purchased the product for more details. Good luck!
DO
Don
Beware of this merchant
I purchased the B-12 bio-boost 10 week package on Groupon and before I could redeem the voucher they changed the terms to add a $30 shipping charge. Very deceptive practice. BEWARE OF THIS MERCHANT. This was their reply admitting to changing the terms:
Hello,
Thank you for reaching out to us. We understand your concern about the updated terms for redeeming your Groupon voucher. Please note that the policy has recently changed with Groupon and WeightCare regarding the B-12 supplement offer. The $30 shipping fee has been implemented as part of these updates, and unfortunately, we are unable to revert to the previous $1 checkout fee or accept duplicate Groupon uses for the B-12 supplements.
We apologize for any inconvenience this may cause and appreciate your understanding. If you have further questions or need assistance, please don’t hesitate to let us know.
Blessedgrace O.
WeightCare
mobilePhone
954-852-9344
emailAddress
website
joinweightcare.com
Response from WeightCareJan 15, 2025
Thank you for sharing your feedback. In response to comments from several loyal customers, we have revised our language and highlighted the shipping fee in yellow to enhance clarity regarding the deal. Due to increasing product and overnight shipping costs, a $30 shipping fee has been included for the B12 shots. While we believe this is still a very competitive price for 10 shots, should you require a refund, we are more than willing to accommodate your request.
SH
Shay
Disingenuously Overcharging For Inauthentic Medications
TLDR: The FDA shouldn't even allow this sham of a company to offer any medications at all. Save yourself the unnecessary headache, and just get Wegovy (genuine ozempic) or Zepbound (genuine tirzepatide) from Eli Lilly.
WeightCare doesn't care about their patients' health, their only concern is making as much money off of each of us as possible. I unfortunately found them on Groupon and purchased the 4 week tirzepatide deal. I redeemed it the same day and noticed on their website that they allow patients who are already on the medication to continue at the next dose.
I filled out their intake form, provided proof of my preexisting prescription like requested, just for the doctor to message me claiming he has to keep me on the same dose to see how I'll tolerate it. After a quick back and forth, he agreed to send me the 7.5mg dose which is what he should've originally prescribed.
The following day, I checked my email and noticed they sent me an email claiming that any deals are only for the first month's starter dose (2.5mg) and that if I want to start at any higher dose, I'd have to fork over an additional $499 on top of what I already paid for the deal and shipping. So I responded requesting to just cancel my order since they're charging more than Eli Lilly (the people who actually created the drug) and called them to ensure it would be canceled.
The agent that answered informed me that this was all just a "miscommunication" as apparently, their own doctors don't know their policies regarding deals. She then tells me that my order was already shipped...but with the 5mg dose the doctor originally prescribed. She proceeded to try gaslighting me into believing the doctor never agreed to send the 7.5mg dose and then informed me that he actually never should've sent anything other than the starter dose (2.5mg).
She then put me on hold to talk to "management" and came back to tell me they said it's okay for me to just get the 5mg since he prescribed it and it shipped already. I reminded her that it wasn't what I needed so I'd still like to cancel my order. She responded by telling me I'd still have to pay a $19.99 consultation fee even if they cancel the order and intercept the shipment. After a quick back and forth, she transferred me to a supervisor.
The supervisor gets on the phone with the nastiest attitude and tried to tell me that they won't cancel my order and they won't refund any of the shipping cost at all. I ended up hanging up on him after he began arguing with me about what I supposedly have to pay for and went to start a chargeback with my bank to get my hard-earned money back. Groupon thankfully quickly refunded me as well.
Response from WeightCareJan 16, 2025
Thank you for sharing your feedback, and we sincerely apologize for the frustration and confusion you experienced. Your concerns are important to us, and we take them seriously.
We understand how crucial clear communication and patient care are, especially when it comes to your health. We’re sorry for any miscommunication about our policies and for how your situation was handled. We will review the specifics of your experience to identify areas where we can improve our processes and staff training.
Regarding the dosage and policy concerns you raised: our standard protocol is to start patients on the 2.5mg dose as part of the deal. We do try to make this very clear in the Groupon listing, specifically in the "What’s Included" section, which outlines that the deal is for starter doses (2.5mg x 4 weeks). However, we completely understand your frustration if this was overlooked or not communicated clearly during your interaction with our team.
Our goal at WeightCare is to provide accessible, affordable care to patients. It’s clear from your experience that we did not meet your expectations or our own standards. Please know that we are committed to resolving these issues and ensuring no other patients face similar challenges.
If there’s anything more we can do to make this right, please reach out to us directly at [email protected].
Thank you again for bringing this to our attention. Your feedback helps us grow and improve.
Sincerely,
The WeightCare Team
BM
Brandi M.
This is a total scam
This is a total scam. I used a Groupon. They charged me a $30 "consultation" fee. They denied me due to my BMI (which could have easily been a precursor to the evaluation) then only credited me $10 back. Because $19.99 of the "consult" is non-refundable. I know that my BMI qualifies because prior to this I have been prescribed the same medication by my doctor. I went this route because it was going to be cheaper since I no longer have insurance. STAY AWAY FROM THE SCAM.
Response from WeightCareAug 29, 2024
Thank you for sharing your concerns with us. We're truly sorry to hear about your experience, and we understand how frustrating it must be. Our goal is to provide affordable and accessible care, and we never want our customers to feel misled.
The consultation fee covers the time and resources of our medical professionals, who carefully review each case to ensure that our treatments are safe and appropriate. We apologize if this wasn't communicated clearly upfront, and we regret any inconvenience this has caused.
SN
Sam N.
Bogus physicians…
I gave this company a shot because although my own dr prescribed me semaglutide I could not afford to fill it due to my insurance not covering weight loss medications. The first excuse their physician gave for denying approval was I'm diabetic. I provided documentation where my endo tried to prescribe it herself and then they changed their reasoning to my BMI I guess wasn't high enough. My BMI is a 33 at the very least. FDA states a BMI of 27 is sufficient along with other weight related diseases so I meet the criteria for approval. Just another gimmick clearly.
Response from WeightCareAug 29, 2024
Thank you for sharing your experience with us. We’re genuinely sorry to hear about the difficulties you’ve faced. Our goal is to ensure that all our patients receive the support and medication they need. We appreciate your feedback and will use it to improve our services. We wish you all the best in finding the right solution for your needs.