ReelReviews of joinreel.co

Their response time is extremely slow. I requested a refund on 2/19. I spoke with Shania and Ana who both said it’ll take up to 10 business days for me to see the refund. They haven’t cancelled my reels to refund me. And now they are not replying to my message. poor customer service. I will be contacting the bbb and making a visit to my bank.

I saved to purchase a LV purse through joinreel. I saved up the required amount and placed an order on the purse. After waiting for over 10 days my purse had not shipped and I requested a refund and canceled my order. A refund was supposedly submitted to me on 1/31/2019, today’s date is 2/19/2019 and I still have not received my refund even though I have been told multiple times that the redund has been processed. I would like to receive my refund as I have been promised so many times already. I have purchased an item through reel once before and had no issues and that’s why I am very surprised for the way this has been handled. I am requesting my refund in the amount of $1004 to be returned to me immediately.

After saving up and the anticipation of my item being delivered I was sent the wrong item. Such a let down. Sent them back and I am waiting on a refund. Such a disappointment