ReelReviews of joinreel.co

This is a worse website ! I wouldn’t recommended to anyone, so looking forward for the shoes that I have been saving for and when I finally got it it’s the wrong size , so now I am waiting for my refund !!!!!

This is the worst website ever. I ordered some shoes and the shoes wasn’t right and. They give me a refund since July 11. I still didn’t get my money. I need my money ASAP

The worst service I ever had to deal with!!! When I started to Reel and the price was 283 and when I finished paying they sent me an email saying that the price went up $485 dollars sad... now they want to take 10% from my money to give me a refund!!!

I have not reeled anything from this website and I am getting charge every month .. why is that,,? I need someone contact me immediately.

This is the most sketchy website. I had written a bad review before, but now I can say they deserve it. I just finished paying off for my item, (fendi wallet) which is a lot of money. I confirmed my email to have it shipped out hopefully soon & now I received 5 days later that the item I’ve been saving up for since March is no longer available. Like are you kidding me ?! That is rediculous, if the item was no longer available doesn’t this company/website not have ANY consideration to let the consumer know ? I am so livid. Now I’m out a bunch of money that is being held. How unprofessional. Do Not Order From Them. Save yourself the stress !

When I made my final payment right before mothers day my gucci shoes was ship out, was very excited when they came befor mothers day. well quess what they was the wrong size and I was not a happy customer. Don't think i should have to wait 10 days for a refund and definitely shouldn't be charged any percentage especilly when it not my fault. Been asking to speak to a supervisor for the last 2 days still haven't spoke with anyone. Do yall have a direct number. Please send my money back before 10 days

Incredibly unhappy with my entire experience for a number of reasons. 1. My reel was apparently set up for the last payment to be $15 when their system is only set up to withdraw the set amount you sign up with which means a whopping extra $127 was overdrawn from my account. 2. When trying to clarify the confusion they only have a messenger to reach customer service so response time is about 12 hours between messages if they’re offline. 3. Email correspondence was virtually non existent and was only sent emails when I reached out to support. 4. I confirmed my item size via support and they said that they would process my order. When I reached out they said I needed to confirm it via email. So what was the point of confirming it through support? 5. Back to the overdrawn money, I receive an email stating I only had a $26.65 credit to my account so this is when I really start getting frustrated. That’s a huge discrepancy from the extra $127 I was overdrawn. Mind you they have a 10% cash out fee to return your money to your bank account. All of which my balance is not accessible on the website, you need to confirm cash out through support, and it takes 10 days to be returned to your account. 6. Replied all of this to support and guess what? They’re offline so I have to wait for a response. This whole experience has been a nightmare. Will definitely not be doing business again and would not recommend it to anyone. Definitely a site that has a lot of potential but all of this confusion is ridiculous. I really hope this all gets sorted out.

I have paid off my item since the 9th and it has yet to be shipped I have emailed and they keep asking for my size after its input!!!! This seems likea huge scam!