ReelReviews of joinreel.co

Response from ReelApr 14, 2022

Hi Angela, We are so sorry to hear there was an issue with your order. I do see Yoseline was able to fix this issue and have it shipped for you with expedited shipping. We hope we can continue to assist you to provide you with a better experience with your next Reel. XOXO, The Reel Team.

Response from ReelJan 5, 2021

Hi Angel, My deepest apology regarding this matter, I understand how important it was for you to receive your PS5 however, due to this item availability we have not been able to fulfill this order because all retailers are currently out of stock of this product. I understand you requested your savings to be transferred back to you, due to security reasons your savings can only be transferred back to the original form of payment that was used when saving up for your Reel. If you have any further questions we would be more then happy to assist you at [email protected] The Reel Team.

Response from ReelDec 11, 2020

Hi Chumani, I understand your concern regarding your Reel, our team is working around the clock to help our customers find the PS5 and Xbox but it’s proven to be hard given the limited availability. At Reel, we help you save for what you love, so you can own it debt-free. We do not carry inventory, but once you complete saving our team does their best to place the order from our retail affiliates. Due to the availability regarding your Reel the estimated day can change. Please feel free to reach out to us at [email protected] if you have any further questions regarding your reel. XO, The Reel Team.

Response from ReelDec 9, 2020

Hi Martin, I understand how important it is to receive your savings back to your account. We use ACH to transact your savings which depending on your bank it can take up to 5-10 business days for you to see the savings back in your account. I have followed up with my billing team and they informed your savings have been transferred back to your account that was used for your Reel.Please reach out to us if you have any further questions regarding this matter at [email protected] XO, The Reel Team.

Response from ReelDec 3, 2020

Hi Shera Gholson, I understand your concern regarding this matter, I have followed up with my billing team regarding your request and they have assured me your savings have been transferred back to your account. Depending on your bank it can take up to 5-10 business for your savings to see the funds back in your account. If you have any further concerns please feel free to reach out to us at [email protected] so we can better assist you. XOXO, The Reel Team.

Response from ReelNov 25, 2020

Hi Terez, I completely understand your concern regarding this matter, once you start your reel and confirm your saving strategy for that reel your first deduction is made the same day. Depending on your bank it can take up to 5-10 business for your savings to be back in your account once you have filled out your cash out form, which I do see your savings have been successfully transferred back to your account. If you have any further concerns please feel free to reach out to us at [email protected] so we can better assist you. xo, The Reel Team.

Response from ReelNov 18, 2020

Hi Joseph, My depest apology regarding this matter, I understand completely how important it is to have your savings back to your account. Once you make your first saving towards your Reel that transaction can not be canceled. So that we can provide you your savings back to your account as soon as possible please email us at [email protected] xoxo, The Reel Team.