Chariya S.
Never disappointed.
Never disappointed.. I will be using this site for quite a while... Love it..
Response from ReelFeb 2, 2019
Thanks Chariya! Keep on Reelin'

Reel helps you stash money so you can spend it on the things you love. From designer fashion and accessories, to beauty products and furniture, you can now treat yourself to the things you want with your own saved money. Buy with savings. Not Credit.
Reel (joinreel.co) has 234 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
Showing 162 reviews with 5 stars · Clear filters
Chariya S.
Never disappointed.. I will be using this site for quite a while... Love it..
Response from ReelFeb 2, 2019
Thanks Chariya! Keep on Reelin'
TRACY V.
Amazing customer service
Response from ReelFeb 2, 2019
Thanks Tracy!
Charese M.
This is a GENIUS idea to pay for expensive things over a period of time, instead of charging your credit cards or paying upfront thousands of dollars! I wouldn’t recommend it if you’re gonna notice/miss the daily deductions from your bank account. Even $10/day ADDS UP! My first reel was a Gucci bag I had been eyeing for YEARS! Never could bring myself to pay 1200 upfront, my only Two complaints would be The outsourcing for the items, I’m used to ordering straight from The designer website, I enjoying all the packaging & to me it proves authenticity without question.(But I did my research & Net A Porter is Legit!) ..& the processing time from the last payment day until they ship your item, as a first timer it had me kind of skeptical, but I received my bag & I love it! I will be back for more items !
Response from ReelFeb 2, 2019
Amazing! Thanks for your input Charese. Hope you're enjoying your new Gucci bag, btw feel free to tag @joinreel, would love to see you rockin' it : )
Elyse B.
I just finished my second Reel and I’m in love! I got a Gucci belt 😍👌🏻 They did next day shipping when I asked how long it was going to take, like what?! The customer service is unreal amazing!
Response from ReelFeb 2, 2019
Thanks Elyse, you made our day with your review. Would love to see how you styled your Gucci belt, tag us @joinreel ; )
Shelbi
Extremely helpful and honest customer service! Shania is awesome
Response from ReelOct 24, 2018
Thanks for sharing Shelbi!
Nakia M.
I’m not totally convinced that this company and their process is legit. I’m certainly not impressed with the process after my payments were completed. I honestly now feel that I should have just saved my money on my own, made my purchase, and had my item shipped and delivered in a timely manner! I will consider updating my review when and IF I actually receive what I paid for but right now, I’m not convinced that it will happen! UPDATE: I did not receive my birthday gift to myself and I am extremely disappointed. The package was”left on my porch”, however, it actually wasn’t and probably misdelivered... The reason I decided to update my review and change the low rating is because of Ashley. Although I do not like how some things are done, she has been awesome every step of the way with this! I hope to get a resolution on my issue and get a chance to enjoy Reel...
Response from ReelOct 23, 2018
Hi Nakia, we're constantly looking to improve our service, so your input is very helpful. As we communicated to you earlier this week, your boots are in route. Please refer to the email we sent you with your tracking information. They should be at your doorstep very soon! Please don't hesitate to contact us if you have any questions.
Jennifer M.
Great customer service ! So helpful and quick response !
Customer
I always get great help from the reps. When something is unavailable they let you know and give you an alternative or you can also just transfer your funds to a different reel.
Response from ReelOct 15, 2018
Thanks so much for your review! It's our pleasure helping you own what you love.