Michael
Wow!
Great fast communication with different options for help! Customer service with a premium even on a Sunday evening!

Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent

Wellness & Spa · Salem, Oregon
Excellent

Wellness & Spa · San Diego, California
Excellent
Showing 348 reviews with 5 stars · Clear filters
Michael
Great fast communication with different options for help! Customer service with a premium even on a Sunday evening!
Lori
Easy to order, fast shipments, and quick online tech support.
Tomeka
James was able to guide me to another section to enter my shots due to it being missing from the homepage.
Laura M.
I had originally postponed my next shipment because I thought I could do this on my own after 6 months. I was terribly mistaken. Faith, the person I messaged with, helped me place an order and ship to another address that I was at. She was fantastic! JoinPolly has been a great site to help me on my journey.
Robbin K.
Customer Service Reps are always so helpful and understanding. I appreciate the help that I recieve each time.
Joan
I started with another company originally and prices continually increased. I joined Polly in March 2026 and they have been awesome to work with. I just reached my goal of 70 lbs lost. Medications always shipped on time, providers accessible when needed. Customer Service responds timely with any issues and best of all pricing did not change. Referred my sister and she has lost 50 lbs. so far. I will continue to recommend this company to anyone interested in starting a GLP 1 medication.
Wendy B.
At first it was a little frustrating to figure out how to restart my prescription because the website does not make it user friendly to do it. Your customer service was the saving grace. They were so great and always got to me promptly!
Amy
Great customer service, quick and efficient.