Brian P.
Excellent customer service!
Quick response, did exactly what I asked, no hoops to jump through...excellent customer service!

Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
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Excellent

Wellness & Spa · Salem, Oregon
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Wellness & Spa · San Diego, California
Excellent
Showing 348 reviews with 5 stars · Clear filters
Brian P.
Quick response, did exactly what I asked, no hoops to jump through...excellent customer service!
Nikki M.
Quick response. Very polite and helpful. I’m loving this company so far. Thanks again 👍🏼🙏🏽
Erika M.
Love Polly! The customer service is unmatched they answer very quick, the shipping is quick! They make sure you have your next dose before your done with your 4th dose of the month! The doctors are very responsive when you need help. And the prices are great lost -48 pounds thus far on this program love them!
Era G.
James was amazing in helping reactivate my account and ensure my shipment was sent in because of my error. He even emailed me to ensure I received his email and he was able to fix it all with no hassle or waiting period! Thanks James and I appreciate you so much in helping me get back on track as I continue on my weight loss journey!
Alexandra V.
I had recently and forgot to change my shipping address. I was notified that my treatment was sent to the pharmacy, I emailed support to see if I could change my address. John from Polly was absolutely incredible in assisting me. He was quick and thorough with the process and confirmed my treatment would be sent to my new address. I cannot express my gratitude for everyone at Polly, especially John.
Deborah D.
Very helpful and they got back to me right away.
Chicke F.
The Polly team is accessible and responsive. I've been very happy with them as a GLP-1 provider
A.B
Ernest was amazing! He got everything done in a timely manner and now I can continue with my journey without having to wait til next month since I accidentally dropped my vial.