KB
Great customer service
Great customer service

Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent

Wellness & Spa · Salem, Oregon
Excellent

Wellness & Spa · San Diego, California
Excellent
Showing 348 reviews with 5 stars · Clear filters
KB
Great customer service
Mark A.
Customer service rep very helpful and professional.
Lee F.
Love how they’re very attentive to our needs !!!
Des H.
Always prompt and friendly responses by a REAL person! Appreciate the customer service.
Ashley D.
Great experience so far. Have been using them for 8 months. I needed to change my next shipment date and was having difficulty in the portal. I emailed them and they had everything updated within an hour.
Candace F.
Everything I needed was completed and answered in a very timely fashion. Easy to work with.
Amme
I've been getting tirzepitide from JoinPolly since April 2026. I'm down 40 lbs, which makes me very happy. I've had contact with their customer service twice in that time and have been blown away by how great they always are. They handle my questions quickly and efficiently. I'm happy to be their customer.
Alan C.
Immediate response. Very welling to help meb