Micheal K.
Awesome Customer Service by Kylie
Kylie made my customer service experience wonderful. She answered my questions thoroughly and got me restarted and upgraded my monthly supply. Thank you Kylie.

Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 348 reviews with 5 stars · Clear filters
Micheal K.
Kylie made my customer service experience wonderful. She answered my questions thoroughly and got me restarted and upgraded my monthly supply. Thank you Kylie.
Alyssa J.
Great communication
Gail H.
I love Polly formerly piper. They listened to me when I provided picture of previous dose with another provider so that I could start where I left off. I have lost a considerable amount of weight slowly since I started with them. I explained how others were cheaper and they gave me a one time credit to stay.
Christina S.
The response was extremely fast! Talk about service!
Angela
Response was quick and very helpful. It was easy to delay a shipment.
Chris C.
Everything about Polly was great! The product, the price, and the customer service! I hit my goal weight and no longer needed the medicine. They cancelled my subscription with no hassle, I would highly recommend using them!
Molly A.
I have been with them 9 months now. They have responded online in email and chat just like they say they will. Sometimes it takes a day or so. I have had all the experiences new GLP-1 people have: dosage questions, side effects common and rare, and supply problems. They have been with me the whole time, answering my worries and my frustration and enjoying my success (45 lbs lost and ongoing). I continue to recommend them.
Rachel S.
Quick customer service responses each time I’ve had to reach out!