PapaPapa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Hospital & Emergency · Oviedo, Florida
Excellent
Hospital & Emergency · Lake Worth, Florida
Excellent
Hospital & Emergency · Miami, Florida
Excellent
Hospital & Emergency · Oakland Park, Florida
Excellent
Showing 655 reviews with 5 stars · Clear filters
customer
We had an excellent driver. Very professional, we had a nice converstion. Happy with the service.
Response from PapaOct 28, 2019
Hello Gladys! I'm so pleased that we were able to provide you with such a lovely experience with such a kind Pal. I hope we get to hear from you again soon! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Crystal-Arlington,TX
Fast personal service. Would use again and again.
Response from PapaOct 28, 2019
Hello Crystal! I'm so glad you had a wonderful experience with Victoria! She has been an excellent Pal and I'm glad she was able to provide you with assistance for your trip! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Steadman, and Verline P.
Papa, worked hard to get a car for our first trip with them. After the first pal for our return trip. Wasn't able to pal. The the start of the trip. But found a wonderful third party car. Brion was a blessing and very pleasant, and a terrific and excellent driver. With the busy highway traffic that evening. We was very blessed with him. We will use the services again.
Response from PapaOct 28, 2019
Steadman and Verline, I'm glad that you both were pleased with our efforts. We leave no stone unturned when striving to provide the best service to our members. We look forward to assisting you both in the future! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
customer Susan H.
My driver was on time and very polite.
Response from PapaOct 28, 2019
Susan, It pleases me to know that you had a smooth and easy experience. It's our goal to always provide this. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Tina Bell T.
Tia was very friendly. She drove excellently. I was at my appointment 55 minutes early. This was my first time using Papa. I love Papa.
Response from PapaOct 28, 2019
Tina! I'm so glad that you have experienced such a wonderful Pal experience with Tia! She is one of the kindest Pals that we have on the team, an exemplary Pal. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
customerArlene
Steve Barnett has helped me with tech concerns as well as garage cleaning all with effortless attention. He is a busy student as well. Thanks Papa.
Response from PapaOct 22, 2019
Arlene, Thank you so much for reaching out! Steve is one of our most seasoned Pals that has always kept the needs of the members before his own. We work to ensure only the nicest and most proactive candidates are brought on to work with our members. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Robert J. P.
Well mannered drivers who obey traffic signs and speed limits and automobiles are very clean Also, drivers are very helpful with luggage for travelers.
Response from PapaOct 22, 2019
Mr. Paci It pleases me that we have been able to provide you with such tremendous value in the companion that helped you get to your destination. We seek to only bring on the kindest, helpful, wonderful Pals to our team. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!
Mary T.
My first experience with Papa started will a little more chaos than I had anticipated with the late arrival of my driver but the situation quickly turned around with an absolute heroic effort to get me to Love Field on time. All of this happened because I was lucky enough to get a seasoned, resourceful driver. And she was very pleasant and professional with her manner. I realize this review is little late--I've got a lot going on! I did want to tell you that I will definitely use Papa the next time I need a lift and have also recommended your service to my sister. thanks again for your help. Mary
Response from PapaOct 21, 2019
Hello, Mary! I'm glad we were able to help you so efficiently and smoothly cross over small hurdle presented. Thank you so much for sharing your experience with your sister! We love to keep services in the family so that everyone can benefit! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!