PapaReviews of joinpapa.com

4.01,010 reviews
Hospital & Emergency
78 SW, 7th Street, Miami, Florida

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Papa

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About Papa

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.

Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: joinpapa.com
Website: joinpapa.com
Category: Hospital & Emergency
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Papa reviews

Showing 104 reviews with 4 stars · Clear filters

Yudei R.
Aug 1, 2024
Rango de distancias para aceptar…
Rango de distancias para aceptar visitas es complicado.no te proponen visitas en el area.no pagan x millas y la gasolina está alto precio.deberian pagar más a los pals Por el trabajo q realizan con los pacientes.Q exigen más de lo establecido.
Response from PapaAug 5, 2024
Hola, lamentamos oír esto. Apreciamos sus comentarios y le aseguramos que los tomamos muy en serio y que todas las revisiones se presentan al equipo correspondiente para su consideración.
Lani B.
Jul 23, 2024
I loved going to the home….
I loved going to the home….. it was clean and the people were so appreciative. I have a hard time using the app because it doesn’t work half the time. When I click on the papas number to call before I go, it says there is no number on file.
Response from PapaAug 5, 2024
Thank you for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
Consumer
Jul 14, 2024
How to manage and learn how to use the internet through the cell phones , laptops, computers and notebooks.
Any cuestión I have, they answer. I have easy access to get information about the places where the member need a service.
Response from PapaJul 15, 2024
Nice! Thank you for sharing your feedback with us, we appreciate it!
Stephanie
Jul 3, 2024
Less is more
The ability to assist members of my community brings much fulfillment and joy.
Response from PapaJul 15, 2024
That's so great to hear! Thanks for all the awesome work you do as a Papa Pal. We appreciate it!
Matthew R.
Jun 22, 2024
It was a very safe and well defined…
It was a very safe and well defined visit.
Response from PapaJun 28, 2024
That's great to hear! Thank you for sharing your feedback with us.
Sharon R.
Jun 22, 2024
Helping other senior citizens
Helping other senior citizens, instant gratification.
Response from PapaJun 28, 2024
Thanks for sharing your feedback with us! We appreciate you and all of the awesome work you do as a Papa Pal.
agbuduokhe Omo J.
Jun 12, 2024
Great beginning
Great beginning
Response from PapaJun 12, 2024
Awesome! Thanks for sharing your feedback with us.
Jerrelle U.
May 21, 2024
It's been great
It's been great. Haven't met any rude members. Any problems are usually resolved in a timely manner. Not perfect, but nothing is.
Response from PapaMay 24, 2024
Thanks for sharing your feedback with us, we appreciate it!

PapaReviews of joinpapa.com

About Papa

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Rango de distancias para aceptar…

I loved going to the home….

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Helping other senior citizens

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About Papa

About these reviews

More in Hospital & Emergency, Florida

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Papa reviews

Rango de distancias para aceptar…

I loved going to the home….

How to manage and learn how to use the internet through the cell phones , laptops, computers and notebooks.

Less is more

It was a very safe and well defined…

Helping other senior citizens

Great beginning

It's been great