PapaReviews of joinpapa.com

Employees, agents, do not care about members. Been lied to. Stolen from. Horrible employees. Treating members lesser than. Beyond words wish my insurance would drop this horrible non-service.

I worked for PaPa pals about a year. It was great until I had a small fender bender in a Doctor's parking lot. My insurance company informed me I didn't have the correct insurance coverage. Even though I have full coverage. I need a commercial insurance. My insurance company wouldn't cover any damage to my car or the other party's vehicle. I called papa pal they told me that they only covered the client that I took to the doctor, not me. So,I learned that day I wasn't ever covered with any insurance, even though I have full coverage. But it's not good while using my vehicle for my job. My insurance company told me most people don't even know that their personal auto insurance isn't good if your using your vehicle to make money. Papa pal workers check with your auto insurance company and see if your covered.

Their people cancel last minute. I had several days that went unpicked up so I received no help. I do not see them as dependable or reliable. I have contacted my insurance for other options.

I applied for papa pals because it said Boston jobs, after going through the long application process to be approved as a pal, only jobs I see are in Rhode island. A 50 mile ride away from home and isnt ideal at all!! Then they show natick with 5 miles away which it’s pretty much a 40 minute ride! Don’t say Boston jobs when they aren’t any in the Boston area! Not to mention the chat feature in the app really sucks! Do not ever call me to pick up a job that’s 40 minutes away from my home! Do better papa pal!! False advertisement!! Waste of my time!!

My first visit was to be last Sunday Nov 3rd and guess what 15 minutes before I got a call from the company and they said the person had an asthma attack so would I like to be rescheduled so I rescheduled again for this Sunday I'll keep you posted.

Awful in every way except the bond you build with these members. As Pals, we aren’t “allowed” to call the company we work for! We have to use a chat box and wait weeks on in to get our issues addressed, and rarely solved. They have just started taking away bonuses that have come with every VA Beach member for almost a year now, without an explanation. Even have “removed” a bonus after I accepted the visit. They don’t care if you’re sick or having an emergency the day of a scheduled visit, if you cancel you are penalized and threatened to be removed from platform. I have had completed visits with verification from the members that were taken from me and not paid. I had to submit a ticket and wait over 11 days to get the first response. Its sad. Its very sad. They do not take care of their Pals at all and expect someone to drive a lot of miles for $34 for two hours and pay 7$ plus in tolls, plus gas. It’s ridiculous. It was worth it with the bonuses, but now that they have just up and removed them without even warning us, its no longer worth it. I can make 34$ in under an hour with Uber and stay in my city. This will be my last year with them. I hate it for my members, because they don’t want anyone but me.. but I have bills. Its just unfortunate all the way around. But this company needs to get it together and treat their Pals much better.

2 hours isn't long enough and I work longer for less money

My 3 visits were canceled in RI because not enough Papa Pals in my area and also they were supposed to be here today to do my lighthouse keeping but again they canceled at the last minute without my permission so they don't even try to full fill their visits in Rhode Island anymore now after I year I feel like firing them permanently because they don't work in Rhode Island now.