Gloria
Penny was very pleasant and eager to…
Penny was very pleasant and eager to help in any way I needed.
Response from PapaJun 22, 2023
We're so happy to hear that! Thanks for sharing your feedback with us. 😊

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 655 reviews with 5 stars · Clear filters
Gloria
Penny was very pleasant and eager to help in any way I needed.
Response from PapaJun 22, 2023
We're so happy to hear that! Thanks for sharing your feedback with us. 😊
Joan C.
You are always very polite and accomadating. Papa pals have have been very friendly an helpful.
Response from PapaJun 22, 2023
Amazing! Thank you for sharing your feedback with us. 😊
Deborah W.
Phone rep was empathetic, and worked hard to resolve my problem.
Response from PapaJun 6, 2023
Thank you for sharing this with us, Deborah. We will be sure to pass this along to the right team. 😊
Valarie G.
Regis is full of information - being 94 years old, she has lived a full and adventurous life.
Mimi
I am a case manager social services, you name it I do it 5 days a week. You would think Papa Pals would be the last kind of side gig I would want 🤭but it has been so rewarding! The only downside is I have accepted very short visits too long a distance. Then they want me as their first choice when they call. How do I say no 😞? As a case manager, I have been referring my own clients to Papa. Sadly return wait calls very long only to find out the Medicaid/Medicare insurance provider doesn't offer this amazing service. I'm hoping the imitator competition doesn't fill in the Papa gaps. Because I love ❤️ ❤️❤️Papa Pals. Happy Pal since Jan. 2023
Response from PapaMay 15, 2023
Hi Mimi. We're hard at work improving the "Papa" experience for both Papa Pals and our members, and we truly appreciate you taking the time to share your feedback with us. Our team would be more than happy to assist you with any questions you may have. Please submit a ticket to our team at the link here: https://papa.com/palsupport. Once submitted, be sure to keep an eye out for a confirmation email and other updates. 😊
Whitney H.
It was a great experience I met a very friendly woman n her animals.
Response from PapaMay 8, 2023
Thanks for sharing your feedback with us, Whitney! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Gina F.
I really enjoy the flexability of the scheduling. The members that I helped so far have been pleasant and grateful for my help. I do find it a bit frustrating being unable to talk to someone from Papa. I'm still figuring out all the online aspects.
Response from PapaMay 8, 2023
Hey Gina, thanks for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
Tim B.
The process and application worked perfectly. Everything was enjoyable, the member was very friendly, the whole experience was just great!
Response from PapaMay 1, 2023
That's great to hear! Thanks for sharing your feedback with us, Tim. 🌟