Noreen M.
They are courteous and efficient…
They are courteous and efficient whenever I call in. Always friendly and pleasant to work with
Response from PapaMar 8, 2024
Thanks for sharing your feedback with us, Noreen! We appreciate it.

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 655 reviews with 5 stars · Clear filters
Noreen M.
They are courteous and efficient whenever I call in. Always friendly and pleasant to work with
Response from PapaMar 8, 2024
Thanks for sharing your feedback with us, Noreen! We appreciate it.
Brenda B.
I am also a current caregiver of a client with papa. And. We work and plan well together.
Response from PapaFeb 29, 2024
Awesome! Thanks for sharing your feedback with us.
Laura C.
I love the flexibility is working for Papa. And I have met a lot of beautiful people.
Response from PapaFeb 23, 2024
Thanks for sharing your feedback with us, Laura! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Miriam G.
The customer was very kind and respectful. The safety of the environment
Response from PapaFeb 23, 2024
Thanks for sharing your feedback with us, Miriam! We appreciate it! 🌟
Tania
Lo que mas aprecio de la compañía es el servicio de atención que presta a los.miembros de la comunidad de Papa,rápido y eficiente, con gran capacidad de adaptación a los cambios y necesidades de sus miembros con respuestas rápidas y seguras.
Response from PapaFeb 23, 2024
¡Gracias por compartir tus comentarios con nosotros! ¡Lo apreciamos! 🌟
customer
We have loved everything about Papa. It is a shame that we are not eligible to continue as our insurance provider has discontinued this program. My Mom is heartbroken as She was very attached to her Pal Roberta. Thank you so much for helping me with a very difficult time with my Mother. Fondly Leslie Levine
Response from PapaFeb 2, 2024
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our members and their family. 💙
Redblue
The Pals had been screened and they were great.
Response from PapaJan 16, 2024
Thanks for sharing your feedback with us! We appreciate it. 😊
Roberta P.
I’ve been working for Papa since April 2022. I am 72 years old. In the beginning, I didn’t understand truly what the job was. I thought it was just companionship, for the elderly. When I went to my first two gigs, I loved the people, but didn’t enjoy the jobs they gave me. I had no idea this was expected of me. I work like a horse on both of those visits and decided it was not for me. A few months ago I was reading and I realized that Papa did transportation gigs. I decided to try it and I absolutely love it! I have met the nicest people plus driving is right up my alley along with making friends. Yesterday was a tough day because it was raining outside. I had three appointments. Two of them canceled, one just didn’t show up so she was a no-show.. Other than that I think it’s a wonderful place to work for. I called Papa when there was a no-show and I found they paid me for it anyway plus mileage and the bonus. I wish I would’ve found this along time ago. The support has been top-notch as well. I pray they never get rid of Papa Pal. it’s giving so much more of a purpose in my life plus, I am making good money as well.
Response from PapaNov 27, 2023
Thanks for sharing your feedback with us, Roberta! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟