PapaPapa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Hospital & Emergency · Oviedo, Florida
Excellent
Hospital & Emergency · Lake Worth, Florida
Excellent
Hospital & Emergency · Miami, Florida
Excellent
Hospital & Emergency · Oakland Park, Florida
Excellent
Showing 104 reviews with 4 stars · Clear filters
Michelle C.
I adored all of my clients and enjoyed serving them. The training prepared me well with what to expect and how to respond in an emergency. There were a few glitches with the app that need tweaking regarding communication but the intent and heart of the program is excellent and praiseworthy.
Response from PapaJan 6, 2025
Hi Michelle, thank you for all of the great work you do as a Papa Pal! Your feedback is always appreciated by us. 😊
Renee Babette L.
I like helping people, and my time is valuable as well.
Response from PapaJan 2, 2025
Thanks for sharing your feedback with us, Renee! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Loraine Lopez T.
Great way to earn some extra cash. Earning estimates should be available before accepting an assignment.
Response from PapaDec 31, 2024
Hey Loraine, thanks for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
LaRenda B.
I’ve been apart of the Papa Pal team for over a year. I really enjoy working with them. I especially enjoy working with my clients on a weekly basis. Having familiarity with them helps to build a lasting relationship. With the flexibility to build my own schedule according to my busy life is a real plus. With any business there are always good and bad things that could make or break a company. But I do believe that Papa Pals is striving for excellence.
Response from PapaDec 10, 2024
Thank you for taking the time to share your feedback with us. We truly appreciate it. 😊
Marco W.
Need to e more efficient at handling time and mileage issues.
Response from PapaOct 25, 2024
Hey Marco, thanks for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
Kingsley L.
It was rewarding to be able to assist others who truly need the assistance.
Response from PapaOct 25, 2024
Thanks for sharing your feedback with us, Kingsley! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Melania M.
I do not like chatbot. I would much rather speak to a human being. I do not like all the confusion on setting up stripe to get paid.
Response from PapaOct 18, 2024
Hey there, we’re sorry to hear this. Our team would be more than happy to assist you regarding this matter. Can you please submit a ticket to our team at the link here: https://papa.com/palsupport? Once submitted, be sure to keep an eye out for a confirmation email and other updates.
Aaron B.
The member I was working with was great. The travel time was a bit excessive. I just wish I got paid travel time going and going home. It was pretty expensive covering gas and tolls before picking them up and after dropping them off.
Response from PapaOct 18, 2024
Hi there, thank you for sharing your feedback with us. Rest assured we take all feedback very seriously and all reviews are raised with the relevant team for consideration. Thanks for all of the great work you do as a Papa Pal! 😊