PapaReviews of joinpapa.com

I am a little upset. I did my first visit on Thursday. Had one scheduled for the 26th and one for the 31. A day later of making these appointment visits they disappear from my calendar. What the world?! I have looked and looked to see is there is an explanation why these visits were canceled but have not found one. Not even a notification that they have been canceled. It is really upsetting. I plan ahead for these visits and then they disappear.

I wish you had a list of what you do have available to us as members. I have not had the best help with the cleaning issues. I am a agent for the companies that offer Papa but not sure what you really offer and since I have had to make numerous calls to find out if someone picked up what I have requested I can't promote it to the clients. Today you sent someone again last minute who they begged to help me. Really doesn't do this service. Just a driver not cleaning.

Very unreliable!!! They schedule visits, then confirm that visit, then they do NOT SHOW UP!!!

I am applying to join as a caregiver. My application on the app has been waiting at "Background Check - Processing" for over two hours now. How long does this process take? What am I supposed to do with this app, can I close it or must I keep it open? Do you have a tech support help number? Thanks

Once again the CEOs at the top , founder ,is a billionaire who doesn't pay his workers and leaves the tips to cover expenses to seniors on small ss checks living in high cost single room apartments, both young and old, are getting the shaft again, if only things were sincere, bitter taste in all mouths and only 60 hours a year available, I'd be glad to pay 4/5 extra a month for the transport and simple things during my knee surgery

The person who came to help me was great, but I'm not happy with the customer service team. I've received calls to ask how my visit went, before anyone ever came out. Several have talked to me like I was a 5 year old, very condescending. One asked my age and I said 54 and she cooed "ohhhh, that's so young!" Another customer service rep asked if I'd like the number to call Papa Pals in the future, and when I said yes, she replied "Oh. I have to go look for the number in my notes". It took awhile and she found it, but why offer the number when you don't have it? When I do try to call them, they always say they are having an unusually long hold time and tell me to leave a message, but they don't call back. They were supposed to schedule someone for Thursday, but scheduled them for Tuesday instead, even though they repeated the time back to me to confirm. I'm currently on hold yet again because no one called me back when I left a message for a call back. The customer service team don't seem to know what they are doing, and it's really frustrating.

Really good service. Defenetly menetally challenged, often low feelings. Negative future outlook, many illnesses, TBI, 3 major surgeries w/hospitalized 3-5 days +rehab for weeks. BC Covid, locked away from family & Friends. Papa gave hope, kept me focused, goals, daily quotes, provided cooping ideas.looked forward to Papa. Priority Health 8hous mo. Horible health insurance, do not go w/Priority Health dont care about their members. Only a money hungry company. Medicare needs to evaluate Priority, get rid of them Priority Health is awful for health insurance provided no/little recovery assistance. Reporting to health agency to stop Priority from hurting more patients due to money saving decisions thats leads to poor quality care for patients. Papa was amazing, great while lasted. Hopefully I will be ok in future w/o Papa. Worried since I hv another big surgery with no support. I will report Priority Health to every organization regarding poor care for patients. Leaves pt w/o proper recovery then leads patients to receive more hospital care which cost more. Priority needs to see the cycle they created is costing more then shld bc their cheep penny pinching ways leads to health crises, hospital admissions, and long care rehabs. It was nice to have Papa while lasted. Now gone. 8 hours is not enought to bother with Papa service just to have to meet another and catch up telling life story again. Would rather not have Papa to begin with. Like giving a person crutches to walk, then take away before walking, so now the person cant walk with a poor prognosis if never had crutches wld have learned better ways to walk without then to have and taken away. Same with Papa, if dont have, learn to deal without. If have then take away left without ideas or the person to help. Now feel abandoned, alone, worthless, see negitive future, better to be alone, stay alone, leave alone. Medicare needs to get rid of Priority Heath I will never sign up for them again. When and how I can change is my focus will learn on my own, since no more Papa.

I’ve only used your service 2x but both times the person who was supposed to pick me up didn’t. Your company had to get someone last minute each time to take me. The first time they didn’t stay with me so I would be assured of a ride after I received a shot in my eye. And the second time a very nice lady picked me up and stayed with me but her car smelled heavily of weed. I don’t wish to get her in trouble but I definitely don’t want to be caught in a car with someone who might have illegal drugs in their possession. I will think hard about using your service again. Thank you.