PapaReviews of joinpapa.com

I like the flexibility, I like the friendships formed with the members, but I dislike that I only get for mileage while I drive with the member. My work is limited because a lot of members live too far and I won't pick up the visit, because I'll use too much gas to get to the visit. I'm upset that we cannot provide transport to medical appointments. The app has a lot of issues and finally the PAY NEEDS TO BE INCREASED. Also if someone urinated in your front vehicle seat, we dont get compensated.

I had a papa pal come twice and she was good but she was not doing much but rushing through simple jobs, loafing the dishwasher and mopping the floor. I watched her and the way she was working. I have scheduled for 2 hours because I needed the work to be done probably. I was not happy I ended up reloading my dishwasher and drying up my floor because it’s was still wet after she left. That was not the worse part. She started getting comfortable on the couch and was starting to tell me about other clients she’s been to and how bad their places are and all. I was uncomfortable with that. I don’t want people to talk about other clients because that should be confidential. I reported it to papa pal’s office and asked that I do not want her to be a pal or signed up for me. I scheduled another one for 7/11, this pal called at 9:30pm Thursday night to introduced herself. No only was too late for that call but the voice in the other side of the phone was very much like much older person than both me and my husband. I politely asked her of her age, sure enough she was 73years old. That was very concerning and sad. I wasn’t going to let an older lady, sounded very tired to come and help us with housework just because I needed help either my Alzeimers husband and also I broke my shoulder and needed help. I kindly explained to her my reason why I was going to cancel the visit. I contacted papa pal and talked to them about canceling the visit. I told them please, nothing against people over 70 but I would not have anyone 70 or older as a pal especially when I specifically asked for help with light housework and transportation. They might be good for companionship but not for cleaning, To me, it’s For safety reasons, my own personal opinion.

I dislike the pay. The work is very meaningful.

I USED THEM FOR ABOUT 4 MONTHS. THE FIRST PERSON DID NOT WANT TO DO ANY CLEANING (VACUUMING)AND SHE SPOKE VERY LITTLE ENGLISH. THEY HAVE ABSOLUTELY NO TRAINING. AND ACT LIKE THEY ARE DOING YOU A FAVOR BY BEING THERE. THE SECOND PERSON WAS GOOD, BUT THEY ARE PRIVATE CONTRACTORS AND DO NOT KEEP THE COMMITMENTS THEY MAKE WITH YOU. THE COMPANY DOES NOT CARE AS LONG AS THEY DO NOT CONFIRM IT WITH THE COMPANY, THEY ARE NOT OBLIGATED. THEY SHOULD HAVE TO EITHER CONFIRM OR REJECT THE REQUEST FOR THE DAY THEY ARE ASKED FOR IF THEY ARE THE PREFERRED PERSON, AND NOT LEAVE A HANDICAP ELDER HANGING ON WAITING. THEY KEEP SENDING YOU TEXTS TO CONFIRM AN APT YOU DO NOT HAVE. THEY NEED TO TRAIN THE WORKERS AND REQUIRE THEM TO KEEP THEIR WORD TO THE PEOPLE THEY ARE SUPPOSED TO BE HELPING.

Unfortunately Papa is going down hill during this year due to the lost of the most important customer (Aetna Insurance) and we have the hope that new Insurance will arrive to the platform but after the first 6 months of the year 2024 nothing change specially for those Pals that prioritize transportation of the papas.

I enjoy the members I visit..I completely miss my 20-25 I had...to add to this there are so so many that still cry over not having Papa as a service. ..2024 is a completely different way now and not many visit available. The bonuses are way way lower then last year as well..

I enjoy helping people..but I have a lot of travel to get to clients and there is no reimbursement since taking it was away and bonuses have gone from halfway decent to an insulting 1 and 2 dollars if at all. You really can't make a living...not to sure I will be staying though I love the concept and the people ..A company is only as good as it's happy workers.

I really like the concept of Papa Pals, being disabled, I can really use the help. However, getting someone to show up seems to be highly difficult. I have scheduled for appointments and no one has it picked up the jobs and come to help. It’s really frustrating when you block out four hours of your day to have someone help you clean and then no one shows up three times in a row is a pattern. I hope that they can get some people hired.