LevityReviews of joinlevity.com

Response from LevitySep 9, 2024

Hello Joe, Thank you for taking the time to provide us with your feedback. If you don’t feel you’re getting the results you want from your weight loss medication, there are steps you can take. First, it's important to give the medication some time to work. Our experts recommend using your weight loss medication for at least 6 months to judge its effectiveness. Remember that individual responses can vary, and your body may need some time to adapt. We also start your treatment at a low dose and increase it gradually, so it’s normal to not see a lot of weight loss in the first month or two. We’re here to support you throughout your weight loss journey. If you have concerns about the effectiveness of your medication or any side effects you’re experiencing, your Levity medical team is ready to support you. They can provide guidance, answer your questions, and explore possible adjustments to your treatment plan. Remember, you also have the flexibility to cancel your treatment at any time. We understand that weight loss is a unique and evolving process, and your health and satisfaction are our top priorities. If, after consultation and a reasonable trial period, you and your medical team decide that the medication is not the right fit for you, you have the freedom to explore alternative options. If you need more information or have any concerns, please feel free to contact us via email or by calling our customer support team at (855) 644-0928. Kind regards, The Levity Team

Response from LevitySep 6, 2024

Hello Carolyn, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Levity and we are always working to improve our services and better support our customers. We sincerely apologize for the difficulties you faced while trying to schedule an appointment with our health coach. We are currently experiencing an influx of appointments and are working diligently to get everyone scheduled at a time that works best for them. Please reach out to our customer care team at [email protected], and we will be happy to assist you in securing an appointment that fits your schedule. Kind regards, The Levity team