LevityReviews of joinlevity.com

4.21,833 reviews
Pharmacy & Medicine

Levity

About Levity

Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928

Levity (joinlevity.com) has 1,833 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: joinlevity.com
Website: joinlevity.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Levity reviews

1,833 approved reviews, newest moderated first

SK
Apr 30, 2025
DO NOT USE
DO NOT USE! Ordered my Muanjaro off this company. Took them 2 weeks to pick up a phone! Still no reply to the emails i sent within 12hour window as shown on their page! Terrible customer care. ONE person who answers (1hr 40 mins of waiting on someone to actually answer)got my refund but they are slack as anything. Avoid!
Response from LevityApr 30, 2025
Hello, Thank you for sharing your experience and for taking the time to leave a review. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue with your order and ensure you receive the support you need. We appreciate your patience. Kind regards, Levity US Support Team
Jane L.
Apr 30, 2025
No prescription, no customer service
I had been very pleased with Levity and recently left positive feedback. I recommended Levity to my daughter who unfortunately has not had the same experience. Payment was taken 8/4/25 and delivery was expected 17/4/25 with Royal Mail tracked. Still no prescription and dose has now been missed this week. No reply from any of our emails just an automated response. No one to speak to at customer service, very disappointed.
Response from LevityApr 30, 2025
Hello Jane, Thank you for sharing your experience and for taking the time to leave a review. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue with your order and ensure you receive the support you need. We appreciate your patience. Kind regards, Levity US Support Team
Julia T.
Apr 30, 2025
Shocking service
I enquired about reducing the dose, though I never confirmed this The agent took it upon herself to reduce the dose without my consent and the payment came out. I had to cancel the order and pay again for 15mg. The refund never came through and the 15mg has never been received. This was on 18th of April it's now the 30th and no sign of mounjaro. Complaints department have said they are "deeply sorry" and have delays in dispatch. I am beyond frustrated at their slap dash approach to what is a serious breach of prescription protocols and terrible customer service.
Response from LevityApr 30, 2025
Hi Julia, Thank you for your feedback and we'll share this with the wider team for review. We have reached out regarding your refund query and further detail about your order. Rest assured our customer care advisors do not make changes to doses and any changes made by our prescribing team would be in response to a request and review. You should not be sent an order or dose that is not what you are expecting and changes should not be made without your informed consent. We're sorry for the disruption and inconvenience you've experienced and look forward to confirming your orders are what you should expect moving forward. Thank you for your feedback, The Levity Team
Angie
Apr 29, 2025
FDA banned sales of compounded semaglutid?
New customer. Ordered 3 weeks ago. Several emails. The first was couldn't get semidlutide but they were going to send the compounded version. Emails sent weekly waiting to approved by pharmacist. The last one said 5 to 10 days before being shipped. I emailed them last night and recieved a message that FDA had banned them from using the compound version. Probably got paid off by by big pharmacist. IT said that I would still recieve my order. What the hell is one vial gonna do if I'm not able to get anymore. Think twice before sending your money
Response from LevityMay 2, 2025
Hello Angie, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We understand how important clear and timely communication is, and we regret any confusion or inconvenience caused by the recent changes. Please know that our goal is always to provide the highest quality care and support to our patients. If you’d like further assistance or if you have additional concerns, our customer support team is here to help. You can reach us through the chat box on our website or by emailing [email protected]. Kind regards, Levity Support Team
Amp ..
Apr 29, 2025
Working like advertised
Working like advertised. I feel great and looking great.
Response from LevityMay 7, 2025
Hello Amp, Thank you for sharing your experience and for taking the time to leave a review. We're so glad to hear you're feeling great and seeing results. It’s wonderful to be part of your journey! If there's anything we can do to make your experience even better, please don’t hesitate to reach out. Feel free to contact our customer support team at [email protected] or use the chat option on our Levity app for immediate response. Kind regards, Levity Support Team
M S.
Apr 29, 2025
If I could give 0 stars I would
If I could give 0 stars I would. No prescription but they have my money. They don't answer 02070460307 or respond to emails. I believe this is a scam company and should be avoided. I will now have to raise a charge back with my credit card company. DO NOT RESPOND BY TELLING ME TO CALL THAT NUMBER. You guys know that no one ever answers. I have now been on hold for nearly an hour.
Response from LevityApr 30, 2025
Hello, Thank you for sharing your experience and for taking the time to leave a review. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue with your order and ensure you receive the support you need. We appreciate your patience. Kind regards, Levity US Support Team
Brandy M.
Apr 28, 2025
slow and steady
My weight loss is slow and steady and I’m perfectly happy with that. I have experienced very few side effects. Even when I do it is manageable. I get my shipments without any issue. So happy I decided to join Levity!
Response from LevityMay 7, 2025
Hello Brandy, Thank you for taking the time to leave a review. We're thrilled to hear that your weight loss is progressing steadily and that your experience with Levity has been smooth. If there's ever anything else we can assist you with on your journey, please don't hesitate to reach out! Kind regards, Levity Support Team
Dave
Apr 28, 2025
Avoid Levity, Untrustworthy
The reason I'm giving 2 stars instead of just 1 is because my experience with them started off much better than it ended. Long story short, in my 4th month with them they started sending me B12 shots trying to pass it off as semaglutide. Not to mention, I was previously on semaglutide before subscribing to Levity and they refused to start me on the proper dose even though I provided proof of my previous Rx. They like to send you the first few much lower doses so they can send you less medication for the same monthly price. Shady stuff. There's much better semaglutide services out there that won't stiff you or just outright give you the wrong medication.... avoid Levity.
Response from LevityMay 2, 2025
Hello Dave, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. To clarify, our dosing process is designed with patient safety in mind. When a patient previously used semaglutide with another provider, our clinical team carefully evaluated several factors before determining the safest dose to begin with at Levity. We recently transitioned to a compounded semaglutide formula that included B12 due to supply constraints. A message was sent to our patients in advance explaining that change. For any further assistance or if you'd like to discuss any concerns, please feel free to contact our customer support team at [email protected] or use the chat option on our Levity app for immediate response. We're here to help! Kind regards, Levity Support Team

LevityReviews of joinlevity.com

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About Levity

About these reviews

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DO NOT USE

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Shocking service

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Avoid Levity, Untrustworthy