LevityReviews of joinlevity.com

4.21,833 reviews
Pharmacy & Medicine

Levity

About Levity

Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928

Levity (joinlevity.com) has 1,833 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: joinlevity.com
Website: joinlevity.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Levity reviews

1,833 approved reviews, newest moderated first

Julie S.
May 3, 2025
DO NOT USE LEVITY-SHOCKING CUSTOMER SERVICE AND TOTALLY UNRELIABLE
DO NOT USE LEVITY-SHOCKING CUSTOMER SERVICE AND TOTALLY UNRELIABLE. Took them weeks to deliver my second order of mounjaro. On my third order they took payment from my bank six days earlier than the day I stated leaving me overdrawn and facing bank charges. I contacted them to complain and they cancelled my order without consultation leaving me with no mounjaro and a five day wait for my refund to appear. Absolutely appalling service, avoid like the plague and use Pharmacy2u instead, who are brilliant
Response from LevityMay 3, 2025
Hello Julie. Thank you for taking the time to provide feedback on your experience. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Additionally, you may contact Levity UK at the following link: https://www.joinlevity.co.uk/contact Kind regards, Levity US Support Team
Poissonniez C.
May 1, 2025
As a person with PCOS who has always…
As a person with PCOS who has always struggled with her weight, I was very appreciative of your service in getting me the support I needed. Thank you.
Response from LevityMay 7, 2025
Hello, Thank you for your kind words! We're so happy to hear that you've felt supported in your weight loss journey. It's our pleasure to assist you! If you ever need further assistance, feel free to to contact our customer support team at [email protected] or use the chat option on our Levity app for immediate response. Kind regards, Levity Support Team
Rachel I.
May 1, 2025
At the point of angry now
This is in regards to a UK order I’m a new customer changed from my usual company for Mounjaro because of the initial price. I was not informed when ordering there was an issue with the uk office/ dispensary and likely my order would be delayed. I’m waiting a week I have emailed numerous times I get a blunt reply no apology or empathy to the point I think I was speaking with robots. I have asked to raise a complaint and after 48 hours this has still not been resolved and still no medication they keep sending me emails at 10pm 12am and 3am asking me to complete information on how I am getting on wth you haven’t sent it me !! I am without my jab I am unhappy and stressed with your company I want a refund ! Oh and they came up with a good one asking me for a new picture that picture had been accepted by three other companies !! You all follow the same guidelines answer that. Stop emailing me rubbish and sort my refund and any UK person don’t waste yr time money energy there are cheaper and more efficient companies
Response from LevityMay 2, 2025
Hello Rachel, Thank you for taking the time to provide feedback on your experience. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue Additionally, you may contact Levity UK at the following link: https://www.joinlevity.co.uk/contact Kind regards, Levity US Support Team
Clare E.
May 1, 2025
Still waiting on a refund!!
Still waiting on a refund!!! It took just over a week to be told my prescription was not expected by which time they had taken the money out of my bank ! Several emails asking for a refund and still no response. Very disappointed with customer service. Avoid this company!!
Response from LevityMay 2, 2025
Hello Clare, Thank you for taking the time to provide feedback on your experience. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Additionally, you may contact Levity UK at the following link: https://www.joinlevity.co.uk/contact Kind regards, Levity US Support Team
Naomi O.
May 1, 2025
Please I need my refund
Please I need my refund . I have cancelled my order. I am yet to receive my refund . Numbers are unreachable . I cannot contact them . I have left several voice note but no response. This is fraud and I will have to report this . My friends have also experienced this and this is a shame . Kindly refund people their hard earned sweat
Response from LevityMay 2, 2025
Hello Naomi, Thank you for taking the time to provide feedback on your experience. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue Additionally, you may contact Levity UK at the following link: https://www.joinlevity.co.uk/contact Kind regards, Levity US Support Team
E G.
May 1, 2025
Be carefull when ordering from this…
Be carefull when ordering from this company. My delivery took nearly a week to arrive. They dispatched it before bank holiday weekend so was sat in a warehouse of the delivery company for 24 hours. When the order arrived it was warm and I felt it was risky to then take the drug. £120 down the drain and I ordered from a different company.
Response from LevityMay 1, 2025
Hello, Thank you for sharing your experience and for taking the time to leave a review. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Kind regards, Levity US Support Team
Deborah J.
May 1, 2025
Ordered almost a week ago payment taken…
Ordered almost a week ago payment taken since then no emails no updates can’t get through to speak to some one getting concerned now
Response from LevityMay 1, 2025
Hello Deborah, Thank you for sharing your experience and for taking the time to leave a review. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Kind regards, Levity US Support Team
CS
Apr 30, 2025
Super disappointed…
Super disappointed with how Levity handled the FDA response to compounded semaglutide. These last few months they were confident and were assessing the situation only to cancel subscriptions ant the last minute and leave their patients empty handed. They did not give any clinical feedback on how to wean their patients off the medication since they were no longer able to dispense it nor did they even offer a way for their patients to stock up on it before the ban. They had more than enough time to prepare for this and give their patients options but instead waited to the last min and left their patients in the dark.
Response from LevityMay 1, 2025
Hello, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly You can contact our customer support team at [email protected] or use the chat box on our website for immediate response. We're here to help! Kind regards, Levity Support Team

LevityReviews of joinlevity.com

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LevityReviews of joinlevity.com

Levity reviews

DO NOT USE LEVITY-SHOCKING CUSTOMER SERVICE AND TOTALLY UNRELIABLE

As a person with PCOS who has always…

At the point of angry now

Still waiting on a refund!!

Please I need my refund

Be carefull when ordering from this…

Ordered almost a week ago payment taken…

Super disappointed…

About Levity

About these reviews

More in Pharmacy & Medicine

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Achilles Medical

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Levity reviews

DO NOT USE LEVITY-SHOCKING CUSTOMER SERVICE AND TOTALLY UNRELIABLE

As a person with PCOS who has always…

At the point of angry now

Still waiting on a refund!!

Please I need my refund

Be carefull when ordering from this…

Ordered almost a week ago payment taken…

Super disappointed…