Kudos: Smart WalletReviews of joinkudos.com

It’s not free so it’s a lie, and it works just like the other money apps that can’t bucket transactions correctly so then you have to manually do it anyway.

"Update, Sept 16: Kudos responded below. Their reply confirms my point. They say they can only speak to what their affiliate partner told them about these orders and can't speak to what the merchant paid other portals. That's the whole issue. The merchant paid every other portal I used on the same orders in the same months, and is still paying today. If Kudos were to look at my orders today, they will have received payment from the merchant. So one of two things must have happened: 1. Kudos received the payment from the merchant and made the decision to seize and keep the $3,000+ for themselves. Or, 2. If its true they didn't get paid, then that reinforces my point to avoid Kudos altogether as there's a chance you wont get payment at all. Shoppers beware." Original Review: I used Kudos Boost for several months, exactly as advertised: shop through their link with their extension installed, earn cash back. On April 23, 2026, with about $3,400 pending, Kudos deleted my account with a form email accusing me of "gaming the system." No rule cited, no order named. "This decision is final." I pushed back. On May 5 they gave me their actual reason. Quoting their support email: "XXXXX has confirmed that drop-ship orders are not eligible for commissions through their program, so no commissions were paid out on those transactions." Their position is that the merchant never paid them, so there was nothing to pay me. Here is the problem with that. I used several other cashback portals with the same merchant during the same months on the same kind of orders. Every one of them was paid by the merchant. Every one of them paid me. Same merchant, same period, same orders. Only Kudos claims the merchant paid nothing. And this isn't a one-time fluke. I have been shopping this merchant through cashback portals for 13 years. Over that time I have earned hundreds of thousands of dollars in cash back on these business orders, across more than a dozen portals, and I am still being paid on them today, in September 2026, four months after Kudos told me the merchant doesn't pay on them. The merchant has never once declined to pay a portal on my orders. Kudos is the only exception in 13 years. So either the merchant paid every portal except Kudos, or Kudos's story doesn't hold. I'll let you decide which is more likely. Some other things from the thread worth knowing. They called the decision "final" before they'd checked with their affiliate partner. They asked me for a contact at the merchant to help their investigation, then used the merchant's answer to close the case. Mid-thread, their support rep sent me another customer's account-deletion instructions by mistake. And on July 22 they marked the ticket "Resolved" with no further message. If you use Kudos, cash out the moment you can. Don't let a balance build, and don't count on a "final decision" email having any facts behind it. (I do wonder what the executive at Kudos spent my $3000 on... A new Rolex perhaps?)

I got to level 55 on Monopoly Go! And received a text saying to check my email for my reward a $75 gift card to bath and bodyworks so I checked nothing was there, I checked my spam/junk folder, and once again nothing. I then reached out to smart wallet and they said they can’t track when I downloaded the game and reached level 55. I provided screenshots and still I was told no and they could not confirm my milestone or track my progress. A complete waste of time.

Would rate it 0 stars if I could. You can basically only use this app if you give them access to all of your banking information. Not to mention they charged me for the wrong subscription and are now refusing to refund even just the difference because the terms of the subscription they charged me for (not the one I bought) say it’s non refundable. Also after reading their responses to customers in this thread, they are including personal information about customer accounts online for everyone to read, rather than reaching out to the person directly- what kind of business model is that. After reading multiple threads online they seem to have the same issues. 90 day money guarantee doesn’t actually work, people aren’t actually getting their money back. Multiple people on Reddit are putting together class action lawsuits. Be weary before you give these people your money.

90 day money back guarantee is a lie. After poking around for 10 minutes realized all their card recommendations miscategorize spend, so the app is basically useless. Support never responded to my refund request (sent the same day I paid for a subscription). I guess I'm out $70 and feel like an idiot. Stay away.

Doesn’t link to cards benefits . 90day guarantee is a scam. They don’t provide you with money for Cards. Boost points aren’t worth it . It had me click a button showing I redeemed awards yet it has access. So what’s the purpose but to scam you out of a fee. It didn’t provide me value I already knew the value they are trying to take credit and now refuse To return my money