Fridays HealthReviews of joinfridays.com

Response from Fridays HealthMay 2, 2024

Hi Bonnie, thank you for bringing this to our attention. We sincerely apologize for the delay in providing the information and medication you need. This is certainly not the level of service we aim to offer at Fridays, and we understand the importance of timely delivery in healthcare. Please contact us directly at [email protected] so we can resolve this issue as quickly as possible. We want to ensure that you receive your medication promptly and that all your concerns are addressed.

Response from Fridays HealthMay 1, 2024

Hi Nora, we are truly sorry to read about your experience and the frustration it has caused. This is certainly not the level of service we strive to provide at Fridays, and we deeply apologize for the confusion regarding the Letter of Medical Necessity and the overall communication you received. We understand the importance of clear and accurate information, especially when it concerns healthcare and financial decisions. It’s clear we have not met your expectations or our own standards. We are currently reviewing your case, including the interactions with our support team and the provider, to address and rectify these issues immediately. Please contact us directly at [email protected] so we can expedite the resolution of your refund request and discuss how we might be able to make this right. We are committed to ensuring that your concerns are resolved to your satisfaction. Thank you for your honest feedback, which helps us improve. We look forward to speaking with you soon to find a satisfactory resolution.

Response from Fridays HealthApr 30, 2024

We are extremely sorry to hear about your recent experience with scheduling appointments. It's unacceptable for you to face such repeated cancellations, and we understand the frustration and inconvenience this has caused. This is certainly not the level of service we strive to provide. Please allow us to make this right. We invite you to contact us directly at [email protected] so we can prioritize your case and ensure you receive the assistance you need without further delay. We value your health and time and are committed to providing you with the support you deserve. Thank you for your patience and for bringing this to our attention. We are eager to resolve this swiftly and regain your trust.

Response from Fridays HealthApr 30, 2024

Hi Pamela, we are truly sorry to hear about your experience with our service. It is our priority to ensure that the process of receiving medication is smooth and reliable, and it seems we fell short of that commitment in your case. We sincerely apologize for the inconvenience and frustration caused. Please reach out to us directly at [email protected] so we can address this issue as quickly as possible. We are committed to making sure your concerns are resolved and that you receive the medications you need without further delay. Thank you for your patience and for bringing this matter to our attention. We are here to help and ensure that you receive the support you need.

Response from Fridays HealthApr 27, 2024

Hi LaTanza! Sometimes invoices get rerouted into spam folders but I have reached out to you in regards to your case so please check your email! Please don't hesitate to ever reach out to us with any questions or concerns at [email protected]

Response from Fridays HealthApr 26, 2024

Hi Nichole, thank you for sharing your experience with us. We're truly sorry to hear about the communication issues you've faced. We strive to provide timely and effective responses to all our patients, and it seems we fell short in this instance. Please allow us to make this right. Could you please reach out to us directly at [email protected] with your contact details? We'll prioritize checking in with your physician and ensure you receive the information you need about your supplements as quickly as possible. Your satisfaction and well-being are our top priorities, and we're committed to improving your experience.

Response from Fridays HealthApr 24, 2024

Hi Julia, thank you for sharing your feedback and concerns. I'm truly sorry to hear that your experience with our company and the care provided by our provider did not meet your expectations. Providing respectful, professional, and supportive service is paramount, and it's clear we fell short in your case. Regarding the prescription issue, our providers must adhere to strict medical guidelines and regulations as patient safety is our number one priority. There was something specific in your case that required additional attention which I have addressed in an email that I just sent to you. I would very much like to address your concerns directly and explore how we might better assist you moving forward. I have just sent you an email and I am committed to ensuring that we resolve this issue to your satisfaction and restore your confidence in our services. Thank you once again for your candid feedback. It is vital in helping us improve our communication and services.

Response from Fridays HealthApr 24, 2024

Hi Deborah! We just sent you an email to schedule a time to discuss your feedback so we can improve the patient experience!