Fridays HealthReviews of joinfridays.com

Response from Fridays HealthOct 8, 2024

We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we strive for, and we understand how important it is to receive your medication in a timely manner. We have escalated this matter to our team and will ensure it’s resolved as quickly as possible. You can expect a follow-up from us shortly. In the meantime, please feel free to reach out directly to [email protected] for any further assistance. Thank you for your patience and understanding as we work to make this right.

Response from Fridays HealthOct 8, 2024

Thank you for bringing this to our attention, and we sincerely apologize for the delay and the frustration this has caused. We understand how important it is to stay on schedule with your medication, and this situation is certainly not reflective of the level of service we strive to provide. We have escalated your case to our support team, and someone will be reaching out to you shortly to resolve this matter as quickly as possible. In the meantime, if you have any further concerns or need immediate assistance, please don't hesitate to reach out to us at [email protected]. We appreciate your patience and the opportunity to make this right.

Response from Fridays HealthOct 7, 2024

We deeply apologize for the inconvenience and lack of communication you've experienced. This is not the level of service we strive to provide. We’ve escalated your case to our support team, and someone will be reaching out to you right away to resolve the issue, stop any further charges, and ensure you receive the care and assistance you deserve. Thank you for bringing this to our attention—we’re committed to making things right for you.

Response from Fridays HealthOct 7, 2024

Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this must have been for you. We strive to provide seamless communication and service, and it’s clear we didn’t meet your expectations this time. We’d love the opportunity to make things right. Please reach out to our support team directly at [email protected], and we’ll prioritize resolving your issue, including processing a refund if necessary. Your satisfaction is important to us, and we appreciate your patience as we work to improve.

Response from Fridays HealthOct 1, 2024

Thank you for sharing your experience with us, and we apologize for any inconvenience you’ve encountered. We take your concerns seriously and have escalated this issue to our team to ensure it is resolved as soon as possible. Please reach out to our customer support team at [email protected] so we can quickly gather any additional details and make things right. Your health and satisfaction are our top priorities, and we’re committed to getting this sorted for you. Thank you for your patience while we work to resolve this.

Response from Fridays HealthOct 1, 2024

We sincerely apologize for the inconvenience and frustration you’ve experienced. We understand how important this matter is, and we’ve already escalated your case internally to ensure it gets resolved as quickly as possible. Our team is working on this, and we will make sure to take care of this and your request for a refund promptly. Please reach out to us at [email protected] so we can coordinate how to collect the medication and process your refund without further delay. Thank you for your patience as we work to resolve this issue. We truly value your feedback and are committed to making this right for you.

Response from Fridays HealthSep 28, 2024

Thank you for your feedback. We sincerely apologize for the delay in our response and any frustration this has caused. We understand the importance of timely communication, and we’ve escalated your concern so that a member of our team can call you directly to address this issue. Your experience is important to us, and we’re committed to improving our support process to ensure that all our patients receive the assistance they need. Thank you for your patience, and we look forward to resolving this for you as soon as possible.

Response from Fridays HealthSep 24, 2024

Thank you for sharing your feedback. We're sorry to hear about your experience and that it didn’t meet your expectations. We want to clarify that Fridays does not use medications from SmartScripts Pharmacy. While they serve as a distribution channel, our pharmacy partners uphold strict quality standards to ensure the safety and efficacy of all medications provided to our patients. We apologize for the confusion regarding your prescription and billing. Although you've canceled your membership, if there’s anything we can do to further assist you or if you'd like to share any additional information, please don't hesitate to reach out. We truly value your feedback and are committed to learning from it to improve our services.